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Being a Gongster is as good as it gets. Each department strives to be the best at its craft, yet, we're all here to win as a team. We're also future-ready, working with the latest in AI, machine learning, NLP, and speech technology. Combine this with our awesome leadership, prime investors, and customers that are raving fans, and you have a recipe for success.

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Whether it’s promoting Women in Sales or sponsoring LGBT+ projects, we walk the walk when it comes to inclusion and diversity. It’s not just about creating a level playing field -- we truly believe that a multitude of voices drives innovation and creativity.

Life at Gong is Best in Class

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Customer Training Specialist

Customer Success - Atlanta

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,000 innovative companies like AutoDesk, Service Titan, KeepTruckin, Pinterest, LinkedIn, Hubspot and Drift trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.

As a Customer Training Specialist you’ll deliver live training programs to our growing customer base while being energetic and articulate.

RESPONSIBILITIES

  • Effectively translate Gong's customer education curriculum into an interactive, multi-tier live training program
  • Partner with Gong's Customer Success Managers to design and lead custom in-person and virtual trainings
  • Leverage insights from customer trainings to inform education curriculum and identify gaps in self-serve education materials

QUALIFICATIONS

  • Energetic and compelling and not afraid to present in front of teams
  • Coachable and open to feedback, both internally and on the fly from your audience
  • Someone who thrives in an ever-changing and fast-moving environment
  • Working in the SaaS industry

PERKS AND BENEFITS

  • 100% paid coverage of medical, dental and vision insurance for employees
  • 401K program to help you invest in your future
  • Education & learning stipend for personal growth and development
  •  Flexible vacation time to promote a healthy work-life balance
  • Paid parental leave to support you and your family
  • Work from home stipend to help you succeed in a remote environment
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A Word from Our Founding Gongsters

“We hire the best and invest in making them awesome. At Gong, you’ll be working with the sharpest minds in business, engineering, and research. Together, you’ll be challenged to be all that you can be, both as an individual and as a team player.”

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