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Gong Labs

Avoid this (tempting) cold email mistake at all costs

By Devin Reed, September 28, 2020

This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you increase revenue attainment. Follow me to read upcoming research. He sighed, “Do they really expect me to respond to that?” Thumbing through his inbox, […]

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Revenue Intelligence, Sales Enablement, Sales Management, Selling Skills

3 Secrets Sales Leaders Swear By

By Jonathan Costet, September 3, 2020

No one said sales was fair. Actually, it’s pretty darn unfair.  AND: it just got worse. Why? Because the questions sales leaders had all-but-written-off as impossible to answer. Well, they just became answer-able. And some sales leaders (1000 of them, give or take) are already getting ahead. Questions like: Which competitors are really coming up […]

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Revenue Intelligence

MJ McCarthy: How to keep customers for life

By Sheena Badani, August 10, 2020

Which selling skills should account managers focus on building? How can you increase long-term customer retention? What are the key retention metrics you need to measure? On a recent episode of the Reveal podcast, we connected with MJ McCarthy, VP of Account Management at Everbridge, for answers to these and other questions that are top […]

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Revenue Intelligence

Can’t wait to meet you, Atlanta!
New Gong Atlanta hiring hub offers REAL change, NOW.

By Sandi Kochhar, August 6, 2020

We’re strong advocates for diversity, equity, and inclusion here at Gong. As Gong’s Chief People Officer, I’m proud of our commitment to a culture of inclusion and belonging. We’ve even named our collective efforts #belongatgong. Recently, our executive team made a significant corporate decision guided by our commitment to #belongatgong. It’s a path-defining choice to […]

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Gong Labs

Data reveals the best time to talk price and budget

By Devin Reed, July 22, 2020

This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. 11:54 a.m.  I had six minutes until their “hard stop” at noon, and […]

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