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SECURITY AT GONG

DATA PROTECTION AND RECOVERY.
IT’S TOP OF MIND.

Gong prioritizes your security. So you can prioritize your business.

SECURITY OPERATIONS BEST PRACTICES

Our dedicated security team approaches security holistically based on industry best practices and aligned to a common controls framework. Security threats are prevented using our detections program, secure software development process, and industry-accepted operational practices.

PLATFORM AND NETWORK SECURITY

Gong’s security standards and practices are backed by a multi-layered approach  for protecting customer data while maintaining confidentiality, integrity, and availability. 

Gong operates in the Amazon Web Services (AWS) cloud using a Virtual Private Cloud (VPC) to provide security, reliability, and capacity to every Gong customer. All Gong customers are logically separated in Gong’s multi-tenant VPC to optimize utilization of resources and to maintain a secure perimeter. 

SCALABILITY AND RELIABILITY

Gong’s network infrastructure relies on a secure cloud service platform with flexible capacity to ensure reliability for Gong customers. Customers have access to status.gong.io where they can find up-to-the-minute updates on the operational status of Gong’s Reality Platform™.

SECURITY FEATURES FOR MORE CONTROL, VISIBILITY AND FLEXIBILITY

Please click here for information about Gong’s
Vulnerability Disclosure program.

Identity and access management

Ensure that only the right people can access your company’s data in Gong with features like single sign-on (SSO), SCIM provisioning and granular data access permissions.

Data protection

By default, Gong encrypts data at rest and data in transit for all of our customers. Further protect your data with our bring-your-own-key encryption.

Trusted and secure generative AI

Your data security matters to us. That’s why Gong ensures the highest level of security with an in-house governance strategy and a team dedicated to oversight and model development. We never use public large language models.

SECURITY FEATURES FOR MORE CONTROL, VISIBILITY AND FLEXIBILITY

Identity and access management

Ensure that only the right people can access your company’s data in Gong with features like single sign-on (SSO), SCIM provisioning and granular data access permissions.

Data protection

By default, Gong encrypts data at rest and data in transit for all of our customers. Further protect your data with our bring-your-own-key encryption.