Revenue Operations Software: Powerful Data, Superhuman Forecasting

RevOps software allows teams to get insights and recommendations on all parts of their revenue organization:

1. Improved forecasting: using data from in-pipeline opportunities to deliver accurate forecasts
2. Reliable activity data: pulling from sources across your team to get a real-time view of buyers and customers
3. Deal risks: highlighting at-risk opportunities and churn signals to proactively unblock deals
4. Analysis: running every layer of analysis from closed-lost analysis, competitive intelligence, and sales forecasting

RevOps tools pull data from sources across your revenue organization to generate a holistic view of your business. Here’s how it works:

1. Your revenue operations platform captures buyer and customer interactions across channels like email, calls, and webconferencing
2. It ties back data to opportunities in your CRM
3. It displays all available data by team, pipeline stage, or opportunity to allow RevOps to get visibility at every level in their org

When your Gong admin sets up the CRM integration for Salesforce or Hubspot, they can import any CRM fields into Gong. Broadly speaking, you can use these fields as filters or columns when creating your dealboard.

These seven deal warnings mean you can keep a close eye on your pipeline and stop deals from going sideways:

1. No activity
2. Ghosted
3. Overdue
4. Not enough contacts
5. No power
6. Pricing not mentioned
7. Stalled in stage

Gong revenue operations software integrates with all the pieces of your sales team’s tech stack (call recording VOIP, CRM software, web conferencing software, diallers, email). These include: Salesforce, Hubspot, Zoom, Cisco Webex, and more. Click here to view our full list of integrations, including CRMs.

Sure is. Whether it’s data retention or recording consent, you’re covered. You can review our security certifications here.

Some countries and US states require that both parties on a call are notified when a call is recorded. As a best practice, we recommend including this notification regardless of the call participants’ locations. 

Here’s how Gong helps:

• It provides a personalized consent page hosted by Gong to obtain recording consent. Team members send invitees the link to this page instead of the conferencing provider’s link. After invitees consent to be recorded, they are directed to the meeting.
• When you install the Gong for Google Calendar add-on domain-wide or per individual, you can easily schedule meetings using the consent page in the native calendar app.
• Participants hear an audio prompt when they join a call, telling them that the call is being recorded.
• Participants can receive an email 10 minutes ahead of the scheduled call reminding them about the call and that it’s recorded.

With Gong, you choose compliance settings that meet your local and company requirements.