Maximize your go-to-market team’s potential

What sets top performers apart? Which deals have the most risk? Which messages resonate with your buyers? Get a demo to see how Gong can help.

Thank you for your submission.

GET THE SCOOP ON GONG PRICING

Gong’s pricing depends on a few factors specific to your team, so we’ll need to get in touch to give you accurate pricing info. Fill out the form to get started!

Thank you for your submission.

Call Recording RingCentral: Sales Teams Choose Gong


Want to record RingCentral calls? Trust Gong. Gong is the market-leading call recording software, and it integrates seamlessly with the RingCentral platform. It records, stores, and analyzes every conversation your rep has automatically. Your reps can focus on the buyer while using Gong’s data-driven insights and best next steps to move the conversation forward.

Get More from RingCentral with Gong

Thank you for your submission.

Why use Gong to record calls with RingCentral

Record and capture RingCentral calls. Gong makes it easy to record, transcribe, and learn from your RingCentral calls. The direct integration means you can connect Gong and RingCentral with just a few clicks.

Record and capture RingCentral calls

Gong makes it easy to record, transcribe, and learn from your RingCentral calls. The direct integration means you can connect Gong and RingCentral with just a few clicks.

Identify what works (and what doesn’t)

Identify the exact strategies that led to successful conversations. Gong’s AI outperforms the competition, sorting through hours and hours of conversation to find the topics and best practices that lead to conversion.

Create a library of your top plays.

Recording and transcription is just the beginning. With Gong, your library of call recordings becomes a database of buyer research. Search for and highlight parts of a conversation to improve sales skills.

Master your market

The best way to sell is by listening to buyers. Get unfiltered access to what your market is saying, so you’re ready for any objection and can solve for every pain point.

How Does gong transcribe Rinconference calls?

Here’s how Gong works with RingCentral for effortless call recording:

Step 1

 Gong accesses your sales team’s G Suite or Office 365 calendars and picks up your meeting schedule.

Step 2

Gong then uses the direct integration with RingCentral to automatically record both the audio and video of your conference calls and other conversations.

Step 3

Your call recordings are stored in Gong, and you can listen to them anytime.

Step 4

Gong transcribes and analyzes your calls. It identifies key topics and provides helpful insights on how to move buyers toward closing.

Why Sales LEaders Choose Gong for Recording RingCentral calls

REASON #1

Perfect notes. Every time.

You can’t fully focus on a conversation when you’re trying to jot down every word. With Gong, sales teams know they’ll have recordings of every conversation. Searchable transcriptions mean you can always find the important parts.

REASON #2

Capture cross-channel conversations.

Your team communicates with buyers through phone conference calls, video meetings, emails, and more. Gong captures and analyzes these conversations to find out what topics move the deal forward.

Reason #3

Critical coaching insights.

Because call recordings are tied to specific team members, Gong can analyze a rep’s conversations and compare them to your top performers. Gong gives reps personalized feedback on talk ratio, question rates, and what topics they should focus on.

Reason #4

Train and ramp reps faster.

New sales reps have a lot to learn. Gong makes the ramping process faster and easier. Your team can listen and learn from a library of calls and build data-backed battle cards.

Top-Rated Ring central call recording Software

Customers across industries, geographies, and sizes trust Gong to drive revenue.

Get the scoop on pricing

Engage customers, forecast accurately, and improve account management by recording RingCentral calls with Gong’s all in one revenue intelligence platform.

Your Sales Team’s New Favorite Tool for RingCentral Call Recording

Our RingCentral call recordings not only records every interaction—every call, email, web conference, or otherwise—but performs deep analysis of those interactions on an ongoing basis. Discover what our customers say.

Account Manager

Sales Enablement Manager

Sales Enablement Leadership

Account Manager

Sales Enablement Manager

Sales Enablement Leadership

Gong allowed our teams to constantly improve our processes and the way we approach clients. We have a culture of learning from one another and Gong enables that for us.
Amir Mizrachi
Account Manager, Monday.com
Read case study
Gong allowed our teams to constantly improve our processes and the way we approach clients. We have a culture of learning from one another and Gong enables that for us.
Amir Mizrachi
Account Manager, Monday.com
Read case study
Gong is hands down a quantum leap in sales enablement. It gives us the ability to identify best practices, identify where there’s room for coaching, and circulate best practices to reps who need them.
Mitchell Matsuo
Manager, Revenue Technology Enablement, Apptio

Read case study
It’s really important that we’re nimble in what we’re doing. Gong allows us to keep a real-life update of what’s happening so we can help coach our sales team, customer success team, SDR team, to adjust their talk track and how they can approach the market
Simon Kirk
VP of Sales Development and Enablement, CultureAmp

Read case study

FAQ

Questions & Answers.

What is call recording software?

Call recording software gives sales, customer success, and other teams recordings for each of their calls with buyers. Modern call recording software not only integrates with outgoing calls, but also with auto-dialers and web conferencing tools. While traditional call recording tools simply record calls, Gong automatically records, transcribes, and analyzes calls. Gong then uses artificial intelligence to uncover valuable insights and best practices for buyer interactions.

Why use call recording software?

Call recording software gives your team flawless notes for every sales call. This allows sales and customer success teams to focus on the conversation. Meanwhile, sales managers can use the recordings to evaluate and coach reps. Gong’s automatic analysis of calls can even help you identify at-risk deals and standardize winning strategies.

Can you record calls in RingCentral?

Yes. When you connect Gong with RingCentral, it serves as your automatic call recorder. The recording is automatically added to a rep’s call log.

How do I set up call recording in RingCentral with Gong?

Gong has a pre-built integration with RingCentral that you can access here. From the integration page, you choose how to connect your apps. You can then go to Gong’s web conference settings to activate automatic recording in RingCentral.

How does Gong get permission from participants?
  1. Gong makes it easy to both notify parties of call recording and to obtain consent. Because some countries and US states require both parties on a recorded call to be notified, we recommend including this notification regardless of the call participants’ locations. Here’s how:
  2. Your team members can send invitees a link to a personalized consent page hosted by Gong. After invitees consent to recording, they are directed to the meeting.
  3. You can also use our calendar add-on! Install the Gong for Google Calendar add-onto easily schedule meetings using the consent page in the native calendar app.
  4. Participants hear an audio prompt when they join the call, which lets them know that the conference call is being recorded.
  5. Team members can send participants a pre-call email that both reminds them of the call and that it’s recorded.
Can I stop a recording?

Yes. When a recorded team member is on a call, the Gong recorder will appear as a participant. The recorded team member can always remove Gong from the call.

See the magic of gong in action

Thank you for your submission.