I’m a big believer that when you first start a company, you want to hire senior people. The first few people you bring on board are going to massively dictate the culture of your company, the speed at which you are able to move, and how many problems you are going to need to fix […]

I think playing it safe is the riskiest thing you can do as a business leader—and being subtle is boring. Customers don’t pick up on subtleties. They’re bombarded with too many types of messages and ads every day to notice you if you’re doing what everyone else is doing. Which means, if you want to […]

We started Gong exactly five years ago. We dreamt of a future where businesses understand the true reality of their customers, instead of being guided by biased opinions.  In this future, sales and service professionals are superheroes, solving their customer’s most critical problems.  In this future, buyers are delighted in every interaction with their vendors.  […]

At Gong, we decided that 2020 wouldn’t slow our diversity, equity, and inclusion (DEI) efforts. In fact, if anything, this year’s challenges and heartbreaks have stoked our determination and fired up our enthusiasm. There is so much meaning and purpose in making positive change right now. I’ve shared a bit previously about our efforts to […]

Which selling skills should account managers focus on building? How can you increase long-term customer retention? What are the key retention metrics you need to measure? On a recent episode of the Reveal podcast, we connected with MJ McCarthy, VP of Account Management at Everbridge, for answers to these and other questions that are top […]

We’re strong advocates for diversity, equity, and inclusion here at Gong. As Gong’s Chief People Officer, I’m proud of our commitment to a culture of inclusion and belonging. We’ve even named our collective efforts #belongatgong. Recently, our executive team made a significant corporate decision guided by our commitment to #belongatgong. It’s a path-defining choice to […]

How can you build greater resilience? Why is prioritizing recovery time so important? How can micro steps and habit stacking make it easier to reach your full potential? On this special episode of the Reveal podcast, we’re going back to Celebrate Unstoppable, Gong’s virtual event from July of 2020.  Here are some of the highlights […]

How do you win as the underdog? Does social proof work? What should you focus on during challenging times? On a recent episode of the Reveal podcast, we connected with Laura Palmer, VP Sales at Unity Technologies, for answers to these and other questions that are top of mind for revenue leaders. Key Points to […]

How can you keep your best SDRs engaged? What gives leaders and employees the greatest sense of purpose? How do you balance data and instinct when making decisions? On a recent episode of the Reveal podcast, we connected with Kyle Coleman, VP of Revenue Growth and Development at Clari, for answers to these and other […]

How can you evolve into a great leader? What’s a sales leader’s real job? Where does self-awareness come from? On a recent episode of the Reveal podcast, we connected with Scott Miller, EVP of Thought Leadership and CMO at Franklin Covey, for answers to these and other questions that are top of mind for revenue […]

Which habits make the biggest difference in your life and at work? What are the traps that keep us from becoming true masters of these habits? Why is empathic listing a key selling skill? On a recent episode of the Reveal podcast, we connected with Andrew Sykes, CEO of Habits at Work, for answers to […]