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Data reveals the best time to talk price and budget

By Devin Reed, July 22, 2020

11:54 a.m.  I had six minutes until their “hard stop” at noon, and my discovery call would end.  The call had gone smoothly so far – their needs and timing definitely aligned for an in-quarter deal.   And it sounded like the department head was on board.  But we hadn’t gotten to pricing yet.  11:55 a.m. […]

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How to Secure Budget in the Age of COVID-19

By Devin Reed, March 30, 2020

COVID-19 has shaken up every aspect of our lives over the past few weeks.  And sales conversations are not immune.  The Corona Virus has been mentioned in 34% of Gong’s own sales calls in the past four weeks:  * Includes sales development, new business, and post-sales teams As a result, there’s been an increase in […]

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3 Truths That Will Change How You Sell

By Devin Reed, March 17, 2020

When it comes to advice on closing deals, there are a million opinions on how to build momentum, influence deals, and forecast accurately.  But none of those opinions are based on reality. You know, facts. And the opinion-based way we approach deal execution is outdated and working against us. So in true Gong fashion, we looked at the data behind sales […]

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The Startling Truth: How Cursing Impacts Sales

By Devin Reed, January 9, 2020

60-something years ago, sales was a very different game.  Back then, salesmen – I mean salespeople (glad that’s changed) – would button up their best suits, court prospective clients in-person with bone-in steaks, and discuss business over a handful of dirty martinis.  Back then, the customer was always right, and calling them “sir” or “ma’am” was the norm. Fast forward to […]

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Here are the 7 BEST Data-Backed Sales Tips of 2019

By Devin Reed, December 19, 2019

There’s no shortage of sales tips online. In fact, Google returns 1,370,000,000 results when you search “sales tips”. Yeah. That’s 1.37 BILLION articles. Some of those results are Gong’s articles, and what sets them apart is our focus on data-backed sales tips. Toss anecdotes and opinions out the window and let data tell the REAL […]

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The One Word to Avoid in Your Next Sales Pitch

By Devin Reed, December 3, 2019

Sorry! My bad! Forgive me!  These “apology” words and phrases are all too common on sales calls. Salespeople apologize All. The. Time. We (salespeople) apologize for reaching out, being late, and “taking up valuable time.” We even apologize for our product/service and pricing! Apologizing is rampant amongst sales professionals with 57% of sales calls contain ANY form of […]

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The 7 most horrifying sales call mistakes of 2019

By Chris Orlob, June 12, 2019

In the Gong Labs series, you get data-driven sales tips from our analysis of millions of recorded sales conversations. Subscribe here. These 7 sales call blunders are just that: Horrifying. How many of them do YOU make? If you stop doing these, you’ll improve your calls. Big time. Once you read what NOT to do, I have […]

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