At Gong’s #celebrate conference, sales leaders tackled three pillars: People Success, Deal Success, and Strategy Success. In the coming month, I’ll reveal golden nuggets from their talks. First up, People Success.  “People Success” isn’t what you think.  It’s not happiness, motivation, fulfillment, or other important personal metrics. People Success is where your business processes and people meet. It means hiring the right people, coaching everyone […]

Are you looking for a rich list of sales questions you can use today? Sweet, because we have you covered.  Not only that, but you’ll also learn how and when to use these questions. In fact, we’re going to start with that foundation.  Master sales pros know that this skill is as important as what […]

These 7 sales mistakes are just that: Horrifying. How many of them do YOU make? If you stop doing these, you’ll improve your calls. Big time. Once you read what NOT to do, I have something for you at the end of this post: What you SHOULD do to be successful instead. SALES MISTAKE #1: […]

Are you trying to take your sales success to the next level, but frustrated in your path to get there? If so, you’ve likely overlooked a simple concept: Sales success is a chain-link system. In a chain-link system, the performance of the whole is limited by the weakest link. When there is a weak link, the system […]

In the Gong Labs series, you get data-driven sales tips that illustrate how to get out of a slump. Subscribe here. I woke up in a cold sweat. The red numbers on my alarm clock glared back at me: 3:13 AM. I’d had a few bad months in a row and was on the verge of […]

Google sales tactics and you’ll get plenty of articles with solid offerings. “Ask about pain points. Listen to your customer. Solve problems. Generate referrals.” Yes to all those things. And a massive YES to specific sales tactics backed by data. Like the ones from Gong.io. They offer up precise sales tactics, right down to the words you should (and shouldn’t) use at each stage […]

What is a discovery call in sales? It’s the most important conversation in the sales process. Discovery calls set the trajectory of your deal and will determine how you’ll do everything else in the sales process. If you do it right, you’ll be able to establish an authoritative relationship with your buyer. If it goes wrong, […]

Sales AI will replace some salespeople. No doubt about it. Want proof? I bet you’d HATE talking to a salesperson to buy a book on Amazon. You’d rather buy with “one-click” and be done! An Amazon book rep would introduce friction to an otherwise seamless buying process. It’s a simple buying decision and people want to […]

Are you looking for the BEST discovery call tips? Ones that will set your sales calls on FIRE? 🔥 Well, this might be the most important thing you’ll read this year. You’ll see why in a minute. These effective discovery call tips will help your team succeed: Discovery is a process, not an event Match […]