Gong’s ‘Points of Interest’ feature provides the information and context necessary to create thorough and personalized follow-up in a fraction of the time it would take to listen to an entire call.

Gong’s Deal Intelligence brings together every interaction from all of your deals into a single view to provide a clear picture of which deals are really on track to close. And more importantly…which ones are at risk so you can turn your attention to those deals that need the extra push to get them over the finish line.

The best sales reps and managers are always looking for ways to level up their game. Exploring your calls to evaluate yourself and better understand how you’re showing up is one of the best ways to improve your performance. Let’s explore these areas while showing you the most effective places to find call insights.

Top reps are consistently looking for ways to adjust and  improve upon their sales approach. An effective way to identify areas needing improvement is to periodically review your call stats and metrics and compare them to others on your team. What are the top sales reps doing during their calls that you aren’t?

This playbook outlines coaching methods and best practices you can use to build a culture of feedback and continuous improvement on your sales team. (READ: Ramp your team and win more often!)

Help get an understanding on how to coach within Gong and how to leverage your stats to guide your coaching activities and help your team level up!

This playbook outlines coaching methods and best practices you can use to build a culture of feedback and continuous improvement on your sales team. (READ: Ramp your team and win more often!)

Gong’s Deal Intelligence brings together every interaction from your team’s deals into a single view to provide a clear picture of which ones are really on track to close. And more importantly, which ones are at risk. Make adjustments and strategize with your reps to try and push those late stage deals over the finish line.

Mintel needed a single tool that could provide guidance based on data from feedback in client calls. With Gong, Mintel created a culture of coaching that enables employees to track their own progress and share client feedback with the colleagues who need to hear it most.

Gong lets you spend less time recapping their concerns and needs, and more time focusing on helping them reach their goals. Easily stay on top of each customer relationship, monitor account health, drive upsell activity, and identify churn risks to help deliver an outstanding experience that keeps customers coming back.

We created the Revenue Intelligence category to enable leading revenue teams to get the unfiltered truth about their customers and transform the way they go to market. It’s time to introduce your Customer Success team to Gong.

Don’t just take our word for it. Hear how Customer Success leaders are getting the true sentiment of their customers and scaling their organization with Gong.