Maximize your go-to-market team’s potential

What sets top performers apart? Which deals have the most risk? Which messages resonate with your buyers? Get a demo to see how Gong can help.

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Design the Ultimate Customer Journey

Mapping exercises and handoff tips
that improve your customer experiences

If you’re a revenue leader, you’re constantly trying to pave over potholes in your customer journey. You know that any bumps along the way can cost your team deals and cause churn among your customers.

This guide sets you on a pathway paved in gold — one that’s smooth, profitable, and pothole-free.

It includes mapping activities that will unify your customer journey across marketing, sales, professional services, and customer success. Your teams will be able to work in tandem to provide a seamless experience for every buyer who enters your funnel.

Download it to learn:

  • What’s in an ideal customer journey map
  • How to create your ideal map in 5 steps
  • How to master handoffs 
  • How to use AI to your advantage across the customer journey

Map a Better customer journey

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