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Gong’s topic detection technology is issued a patent

By Eilon Reshef, May 6, 2020

Today, the US Patent and Trademark Office issued patent #10,642,889 titled “Unsupervised automated topic detection, segmentation and labeling of conversations”, which protects our technology for understanding topics in customer conversations. I thought it would be useful to share the essence of the technology, and how it came about. The goal: understanding conversations beyond keywords When […]

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Leadership Panel: How to Maintain Momentum During Uncertainty

By Sheena Badani, April 27, 2020

In this episode of the Reveal podcast, we’re bringing you a recent panel discussion on how industry leaders are maintaining forward progress in today’s economy.  The panel included host Justin Welsh, previous SVP Sales at PatientPop; Ralph Barsi, Tray.io’s VP Global Inside Sales; Anna Phalen, Jellyvision’s VP of Sales & Account Management; and Stephanie Jenkins, […]

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Lou Wolf: The #1 Signal a Deal Won’t Close

By Sheena Badani, April 6, 2020

What kinds of data can you use to drive decisions? How does multi-threading impact win rates? Why is developing new leaders essential to scaling your organization? On a recent episode of the Reveal podcast, we connected with Lou Wolf, VP of New Business Sales at Zoominfo (powered by DiscoverOrg), for answers to these and other […]

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How to Secure Budget in the Age of COVID-19

This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. COVID-19 has shaken up every aspect of our lives over the past few […]

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