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REVENUE INTELLIGENCE BLOG

Introducing Generation 3 Conversation Understanding

By Eilon Reshef, October 19, 2022

I’m excited to introduce Gong Smart Trackers—the first user-trainable system that goes beyond keyword recognition to understand the context of all your customer conversations. This changes the landscape of Revenue Intelligence, by enabling companies to better detect deal risk, quantitatively track adoption of strategic initiatives, and more. Generation 1 Tech: Audio/Video When Amit Bendov and […]

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What You Need to Know About Sales AI

By Jonathan Costet, September 28, 2022

Artificial intelligence (AI) is all around us.  If you’ve ever used a smart assistant on your phone to ask a question, a chatbot to check up on an order, or social media to browse your feed, you’ve benefited from AI. More companies are leveraging AI to analyze data and uncover new insights. But they’re not […]

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The Complete Guide to Remote Sales

By Jonathan Costet, September 26, 2022

The global pandemic forced sales teams to change their processes and go digital. But even as lockdowns have eased and businesses started resuming operations, what started as a response to a crisis has become the norm. 50% of buyers say that working remotely has made the purchasing process easier. And 70% want to continue working remotely […]

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13 Sales KPIs to Measure Team Performance

By Jonathan Costet, September 21, 2022

Tracking sales performance is the only way to know how well you and your team are doing. But the thing is, simply asking, “how much did we sell this month?” isn’t enough. Many aspects influence revenue growth – average sales cycle length, churn rate, and customer acquisition cost, to name just a few. So, to […]

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How To Create a Winning Go-to-Market Strategy

By Jonathan Costet, September 14, 2022

It’s brutal out there.  Whether you’re launching a new business or a new product, competition is fierce, resources are limited, and market preferences can change in a moment.  Just look how crowded the G2 Grid® for CRM is: (Image Source) With over 700 companies competing in this highly saturated market, getting lost is easy. Hence, […]

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The Sales Cycle: A Complete Breakdown

By Jonathan Costet, September 12, 2022

What rules your sales team – order or chaos? Do your reps follow a consistent and repeatable process that makes it easy to predict quarterly sales? Or are they flying by the seat of their pants, following their own playbooks, and sending your metrics all over the place? There’s no shame if your team aligns […]

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Here’s how the economic downturn really impacts your deals

By Dan Morgese, August 30, 2022

This article is part of the Gong Labs series, where we publish findings from our data research team. We analyze sales conversations and deals using the Gong Reality Platform’s proprietary AI, then share the results to help you win more deals. Subscribe here to read upcoming research. “Look, I’ve got bad news…” “It’s got nothing […]

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How to Create Your Sales Forecast in 6 Steps

By Jonathan Costet, August 24, 2022

If you’ve worked more than one month in sales, you know that the new quarter starts the minute after the last one ends. And most sales teams consistently measure throughout the quarter how their performance is tracking to their goals. We call this process sales forecasting. Sales forecasting is critical for setting revenue and sales […]

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