Letter AI Gong Integration

Letter AI distinguishes itself by combining the power of generative AI with your company’s specific documents and data to offer a truly unified revenue enablement platform. Unlike others, we deliver AI-powered content management and personalization alongside interactive training and coaching, in a single, deeply integrated platform where content informs training and vice versa.

The Letter AI co-pilot brings it all together - providing a conversational entry point for your team to find everything they need. This integrated approach allows you to deliver revenue enablement in a single platform vs. multiple tools, resulting in cost savings and significantly enhancing the user experience.

Leveraging production-grade generative AI, Letter AI streamlines the creation of enablement materials by grabbing relevant knowledge and style from your existing documents and data and combining it with vetted external data. This AI-driven process ensures rapid delivery of rich multi-modal training and certification pathways. Combine that with rich learning insights and practical, hands-on activities evaluated in seconds with AI and you get impactful training built in minutes, not weeks or months.

The Letter AI platform mitigates the risk of generating inaccurate or "hallucinated" content by anchoring its responses in your company's knowledge base, even declining to produce content when it cannot verify the necessary facts. This approach is underpinned by best-in-class AI engineering practices, a testament to the founding team's more than 20 years of experience in the field of artificial intelligence. On the very rare occasion that a hallucination slips through, the platform incorporates feedback loops that allow for the immediate reporting and correction of the issue, ensuring continual improvement and accuracy.

Absolutely, Letter AI is designed to work with varying levels of existing content. By utilizing AI-powered workflows, we can optimize and expand your resources, enabling the creation of interactive training, AI-powered coaching, collateral, and more. This approach has proven effective for our customers facing resource constraints, delivering significant improvements in content creation efficiency and effectiveness with minimal starting material.

Letter AI prioritizes the security and privacy of our customers’ data through comprehensive security infrastructure and responsible data practices. Our security and privacy offerings are certified by the world’s leading security standards, such SOC 2 Type II. Furthermore, we never use AI models that train on your data, ensuring there is zero chance of leakage across different customer accounts. Beyond these measures, we offer enterprise-grade security measures such as customizable data retention policies, single sign-on (SSO), multi-factor authentication (MFA), and more.

For more detailed information on how Letter AI protects user privacy and data, please visit our Privacy & Security page.