About

The Electric IT Hub is Electric's solution to help SMBs be on top of their IT.

This integration enables automated team member provisioning from the IT Hub. Manage access from the IT Hub to ensure only authorized team members have an account, and to help with audits and compliance.

Media

Features

Provision Gong Users from Electric IT Hub
Streamline your onboardings or offboardings with the Electric IT Hub.

Benefits

Streamlined IT
Get your new employees ready faster and manage your accounts from the IT Hub.
Stay on top of offboardings and audits
Use the access tab in the Gong application page in the IT Hub to view the list of employees with access to Gong.

The Electric IT Hub warns you when unknown or offboarded employees have a Gong account.

FAQ

Accounts are disabled but are not deleted.
There are three employee statuses in the user list in the IT Hub:
  • active: these employees have an account in Gong, and an account in IT Hub, most employees fall under this category
  • inactive: these employees are former employees in IT Hub but have an account in Gong - their access should probably be removed from Gong
  • unknown email: these Gong accounts could not be matched with any of your employees in IT Hub, they may be service accounts or old Gong accounts
You can disconnect the application by navigation to the Gong application details from your application list in IT Hub, then click on "Disconnect app" from the Actions menu. You can also disconnect the application directly from the application list using the shortcut menu with the three dots.

Integration Diagrams

Data

Team Members

Team Members

Electric IT Hub
Electric IT Hub
Data

Employees

Employees

Requirements

Authenticating User Requirements

To authenticate this integration for the first time, a user must be a Gong Tech Admin and have user admin permissions in Electric IT Hub

Subscriptions Required

Must have an Electric IT Hub subscription with the Pro plan.
Must have a Gong plan.

Connect

Connect the app to manage your Gong team members.

Links

Features

Gong User Provisioning

Developed By

Learn More

Links

Features

Gong User Provisioning

Developed By