About

Ampersand is a deep integration platform for software developers with a mission to enable developers everywhere to build highly-connected B2B software experiences.

Ampersand's Gong Connector transforms raw Gong data into AI-ready intelligence while maintaining Gong as the system of record. This integration empowers developers to deliver more personalized recommendations and faster revenue decisions to end customers when they build custom AI agents that access call transcripts and metadata through read-only scopes, automatically linking calls to accounts with instant summaries and deal-health signal detection. 

Features

Use Gong Data in Ampersand
Access Gong Call transcripts, engagement signals, and account context through Ampersand.

Benefits

Account-level intelligence
Build AI agents to highlight risks and opportunities without hours of manual review.
Zero-touch enrichment
Your AI agents can sync structured notes and next-step recommendations to connected CRMs.
Security by design
Only Gong Tech admins can authenticate your oAuth app - ensuring access to end customer data is properly approved. 

Integration Diagrams

Data

Gong call data

Gong call data

Ampersand
Ampersand
Data

Your AI agent

Your AI agent

Requirements

Authenticating User Requirements

To authenticate this integration for the first time, a user must be a Gong Tech Admin and have project admin permissions in Ampersand

Subscriptions Required

Can use free tier on Ampersand 
Must have Gong Foundation subscription
Requires a separate subscription from Ampersand (free or paid)

Connect

In the Ampersand Dashboard, open Provider Apps and select Gong.

1. Enter the Client ID and client secret

2. Ampersand requests these read-only scopes:
api:calls:read:basic
api:calls:read:extensive
api:calls:read:transcript
api:workspaces:read
api:crm:integrations:read

Check out our docs for more details.