Revenue insights everywhere you work: Gong and Microsoft are partnering to empower GTM teams with powerful intelligence and automation

To keep up with complex sales cycles and shifting buyer behavior, sales teams do their work across a growing web of solutions. CRM, chat, email, revenue platforms, analytics dashboards, the list goes on. 

But more tech doesn’t always mean more productivity. In fact, many revenue teams face a new kind of chaos with disparate systems, scattered data, and conflicting insights. 

When your key deal insights live in silos, you work across disparate solutions to connect with customers, and your agents don’t share the same understanding of your customers or business, it’s hard to move fast — and even harder to win consistently. 

The key? Unifying your tech stack and data sources to collate the level of insights necessary to efficiently move your business forward. With a single source of truth, teams can stop chasing down conflicting information, start focusing on the deals that matter most, and truly unlock the potential of AI. 

That’s why we’re thrilled to announce that Gong is partnering with Microsoft on additional product integrations. 

Together, we offer four capabilities that bring Gong’s market-leading revenue insights directly into the Microsoft solutions your teams already use — from Microsoft 365 Copilot to Microsoft Teams to Dynamics 365 to Outlook. These integrations are built to help you act faster, work smarter, and unlock the full power of AI — all in your existing workflows.

Let’s dive into what’s new.

Silos kill deals. When reps are forced to dig through separate solutions just to get the full story on a customer, or spend valuable time briefing other stakeholders, it slows everything down.

That’s where the new Microsoft Graph Connector for Gong can help, as it seamlessly integrates Gong’s rich customer interaction data and revenue intelligence into Microsoft Graph. This integration brings Gong’s AI-powered revenue insights into Microsoft 365 Copilot so your entire team can access deal insights, customer context, and next steps directly in Copilot, supporting you across Teams, Outlook, Word, and more.

Want to ask Copilot for a deal summary? It pulls it directly from Gong. Need to see what’s the latest with the customer before hitting send? It’s right there in Outlook. Looking for follow-up actions from your last call? No need to toggle apps.

You get the trusted Gong insights you already rely on, right in the Microsoft apps where you’re already working. Act on customer signals in an instant, while still looking back directly into Gong when you need full customer interaction details for further context. You can sell at scale, without sacrificing the context needed to build lasting customer relationships.

The result: faster decisions, deeper insights, and fewer tabs.

Coming soon. Register to be one of the first to leverage Gong data in Microsoft 365 Copilot here.

AI agents present a huge promise, but they’re only as good as the data they rely on. Sales teams don’t need more generic agents; they need context-aware agents that act on accurate, objective, and comprehensive deal and pipeline data.

Now, with Microsoft Copilot Studio, Gong customers can create and deploy autonomous agents that turn Gong’s rich conversation data and insights into actionable workflows and insights across Microsoft 365 apps. You get to power agents — whether they’re built in Microsoft or Gong — with deep revenue context that delivers effective guidance, efficient task automation, and trustworthy deal insights, giving you all the ingredients to get to closed-won, quicker. 

Microsoft Copilot Studio makes it easy for sales organizations to build and deploy agents leveraging the entire Microsoft ecosystem, with Gong providing the deep customer and revenue context they need to be effective. 

For example, you will now be able to build agents that:

And much more. 

Coming soon. Register to be one of the first to use Microsoft Copilot Studio Agents here.

Gong Anywhere for Outlook — already available to Gong customers — brings the power of Gong Engage directly into your inbox to mitigate busy work and solution switching. Now, reps can streamline sales engagement without leaving Outlook — from booking meetings to drafting personalized emails and tracking engagement.

With Gong Anywhere for Outlook, you get access to the following agents:

And other features that help you personalize sales engagement at scale, such as:

Gong Anywhere for Outlook helps sellers get more done with fewer clicks and more confidence.

Gong Anywhere for Microsoft Outlook is generally available. Download it here.

Manual CRM updates don’t just waste time, they introduce risk. Incomplete and biased records, missed insights, and lost context between systems can stall deals and mislead forecasts.

We’re expanding our integration with Microsoft Dynamics 365 Sales to deliver two-way data synchronization between Gong and Dynamics 365 Sales.

Now, every customer conversation, email, To-do, and note is automatically synced from Gong into Dynamics 365 Sales. Sellers see full AI-powered customer context directly in the CRM, with no manual updates needed. And with Gong Engage flow data, you’ll enrich every deal record with actionable insights, seamlessly.

The result? A CRM that stays up to date and a sales team that always has the full picture.

Gong’s Dynamics 365 Sales Enrichment is currently available. Dynamics 365 Sales for Engage will be generally available in July.

At Gong, we believe that sales teams do their best work when they have clarity, context, and confidence. These capabilities are designed to help them do just that. 

By combining Gong’s deep revenue insights directly with the Microsoft solutions sellers already rely on, we strive to equip GTM teams with the context and speed necessary to get ahead in today’s competitive landscape.

This is just one of the many ways we’re expanding our platform’s capabilities. The Gong Revenue AI Platform already integrates with hundreds of apps across the revenue stack — and we’re just getting started.

Ready to see what’s possible when we work together to unify data? Check out our upcoming fireside chat webinar with executives from Gong and Microsoft to learn more.