Welcome to the Gong Hub for RELX Companies

RELX has teamed up with Gong to boost sales productivity with AI! Join 3,600 of your colleagues already using Gong—users have increased revenue per rep by 24%. Use this page as your go-to resource to get started!

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Boost seller performance with Gong’s AI

Automatic data capture

Skip the manual work. Automatically capture every customer interaction and sync that data to your key systems.

Pipeline management

Make every deal count. Use AI to spot high-impact opportunities, handle risks, and drive higher conversions.

Forecasting

Turn customer signals into precise forecasts

Strategic initiatives

Measure the adoption and impact of new messaging or methodologies in minutes, not months.

Onboarding

Turn new hires into top performers by replicating winning techniques across your team—no extra admin work needed.

Coaching

Give sellers immediate feedback to raise their game, without the manual call review.

Sales engagement

Make customer outreach count. Grow and convert quality pipeline with smarter seller workflows and the right customer context.

Retention and expansion

Spend more time helping your customers and less time on account handoffs.

Your path to revenue success with gong

Frequently asked questions

Getting started on Gong

Evaluation: What are the steps involved in evaluating Gong for our company?

The evaluation process for Gong includes three phases. First, the Discovery and Outcome Alignment phase helps identify your business needs and desired outcomes. Second, the User Group Validation phase ensures that the appropriate teams, such as sales representatives and customer success managers, are identified as primary users. Third, the Technical Validation phase confirms that Gong integrates smoothly with your systems, such as Salesforce, Office 365, or other SaaS tools.

Purchase: How do we purchase Gong, and what is the pricing structure?

RELX has pre-negotiated pricing for Gong products, priced per user per year. Gong also provides free collaborator licenses for stakeholders in roles like marketing and finance. Once the scope is agreed upon, RELX procurement manages the order process and execution.

Implementation: What does the implementation process look like?

The implementation process starts with a Technical Kickoff to align Gong with your technology stack, configure workflows, and customize the platform for your goals. During the first three months, Gong focuses on education and training to onboard teams effectively. Progress updates are provided regularly to track success and resolve any challenges.

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Success: How does Gong ensure long-term success after implementation?

Gong provides ongoing support to ensure success over time. In the third month, an executive progress update reviews workflows and aligns with desired outcomes. By the sixth month, an outcomes progress review measures key metrics and ROI. In the ninth month, an outcomes realization review evaluates the value achieved and sets goals for the next year.

Integrations: How does Gong integrate with my existing tech stack?

Gong integrates seamlessly with your tech stack to capture and analyze customer interactions. It connects to CRMs like Salesforce using an OAuth connection to access data such as accounts, opportunities, contacts, and leads. Gong also integrates with email platforms like Office 365, web conferencing platforms like Microsoft Teams and Zoom, and many other tools in your tech stack.

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Your dedicated account team is here for anything you need. Don’t hesitate to reach out!