Account Executive Intern @ Affirm
WE OUR RAVING FANS
Customer Success Manager @ Proposify
I had no idea this technology existed, but I'm thrilled it does.
The best part about Gong is that, hands down, it provides intelligent insights that help me guide the next conversation with my customers. I'm semi-forgetful, and as much as I'd love to be proactive, the fact is, I have a lot of customers. There's always going to be something that slips through the cracks or that I forget about. Gong saves me from those things. Most importantly, though, is how freaking easy it is to actually share my calls with customers! They love to go back and review the things we looked at, as well as provide those things to their team.
The best part about Gong is that, hands down, it provides intelligent insights that help me guide the next conversation with my customers. I'm semi-forgetful, and as much as I'd love to be proactive, the fact is, I have a lot of customers. There's always going to be something that slips through the cracks or that I forget about. Gong saves me from those things. Most importantly, though, is how freaking easy it is to actually share my calls with customers! They love to go back and review the things we looked at, as well as provide those things to their team.
Solutions Engineer @ VMware
Data driven recommendations-- this is why I love Gong.
Customer Success Manager @ Torii
It's an essential part of my customer interactions and meeting follow up workflow.
My favorite parts:
- It's automatically telling you what your follow up items are
- I love being able to skip my talk track and just listen again to my customer's comments and feedback.
- love being able to fast forward at certain speeds
- Love sharing snippets of the call internally so I can be a better voice of the customer
My favorite parts:
- It's automatically telling you what your follow up items are
- I love being able to skip my talk track and just listen again to my customer's comments and feedback.
- love being able to fast forward at certain speeds
- Love sharing snippets of the call internally so I can be a better voice of the customer
Founder and Managing Director @ Viewpoint Analysis
A really exciting vendor in the sales software arena - if you haven't heard of Gong already then you will soon. Creating a new category called 'Revenue Intelligence' which brings structure from multi-channel customer engagements.
Demand Generation Manager @ SurveyMonkey
If anyone it’s Gong. They’ve got an incredible product team that is truly innovating combined with a top notch marketing and sales org. That’s the trifecta of massive growth in tech.
Business Development Manager @ Sisense
It's a win-win product, I now collaborate with my colleagues to exceed out quotas. Gong is word analyzed, I can click to hear budget, timeline, requirements, and which guest is speaking, and then I can fast forward, replay, and /or share.
Sr. Account Executive @ Bizzabo
I F**king Love Gong!
What do I like best?
- Transcription.
- Recommendations (I.E- you talk to much, or you don't ask enough questions)
- Call sharing with prospects. (SOOOOO helpful in many of my deals)
- Analytics to help me diagnose where my trouble areas are.
- Call playback, so i don't have to take pages of notes anymore.
What do I like best?
- Transcription.
- Recommendations (I.E- you talk to much, or you don't ask enough questions)
- Call sharing with prospects. (SOOOOO helpful in many of my deals)
- Analytics to help me diagnose where my trouble areas are.
- Call playback, so i don't have to take pages of notes anymore.
Operations Associate @ Nimble RX
I love how accurate the transcript is. SO if i need to revisit a conversation and I missed something in that conversation, I can quickly search a keyword and l listen back to it. Also I can listen to my calls the same day - that is great! It feels like a light weight tool with a ton of utilities.
One example of me using Gong is when I got distracted during a requirements phone call and missed vital information. Instead of calling the customer back and letting them know, "Hey I wasn't paying attention at all," I went into Gong and got the information I was looking for within 5 minutes. I can't beat that. Gong picks up the slack for me when its needed!
One example of me using Gong is when I got distracted during a requirements phone call and missed vital information. Instead of calling the customer back and letting them know, "Hey I wasn't paying attention at all," I went into Gong and got the information I was looking for within 5 minutes. I can't beat that. Gong picks up the slack for me when its needed!
Content Marketing Manager @ Stonly
Yes! 👏 Personal brands are the only reason I became familiar with SaaS companies like Alyce, Drift, Gong, Sendoso, Dooly, SHIELD, etc. I may not be a buyer now (except for Shield!), but you can bet that if I ever do need those kinds of services, those brands will be the first place I look.
Senior Customer Success Representative @ Dash Hudson
Gong's recording and transcription services have leveled up the way I conduct myself on customer calls. Instead of trying to quickly scratch down notes (which are only 50% legible at the end), I'm able to focus on better listening with the client and formulating valuable responses. It also means that after the call, I haven't missed any notes, keeping me more organized for my follow-ups!
Strategic Account Executive @ Yotpo
Gong is incredibly helpful training tool to be able to shadow calls across the company at your own leisure, which is particularly useful for new hires. Additionally very useful for sharing calls with prospects or having as reference for details mentioned on the call. It also shows details to help improve your tactics as a sales rep, such as showing how much back and forth there is between you and the prospect- are you talking too much? Easy to search calls for keywords that are both preselected by Gong or in a search bar. Also automatically transcribes the call with a fairly decent accuracy, I'd estimate about 85-90%. Calls are available for review pretty quickly after completion, certainly within the hour but often time within minutes.
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