Gong Teams Up with Zoom to Deliver Revenue Intelligence for Zoom Meetings

October 20, 2020

SAN FRANCISCO, Calif. — October 20, 2020 — Gong, the leader in revenue intelligence software, is teaming up with Zoom Video Communications, Inc. as part of the launch of the new Zoom app Marketplace, revealed at Zoomtopia 2020. Gong’s application provides users seamless access to the real-time insights that are helping sales teams close deals in this new era of remote selling.

The Gong application for Zoom lets sales professionals have impactful conversations with customers by integrating relevant data and insights directly from Gong to Zoom and vice versa. Key benefits and capabilities include:

Know the meeting participants: The Gong application for Zoom surfaces information about the meeting attendees including job titles, photos, and prior customer interactions pulled directly from Gong conversations.
Never miss a follow-up: The Gong application for Zoom lets meeting participants take notes during meetings which are incorporated into Gong’s analysis, with a timestamp to the exact moment where those notes are relevant. When typing the notes, users can mention and tag people from their organization, which notifies them with an instant link to that exact point in the meeting in Gong where their feedback is needed.
Quickly prepare for meetings in Zoom: The Gong application for Zoom also provides additional context about the account and opportunity, including a summary of the last call and email, and a link to the account page with all previous conversations with that customer.

“The future of sales will be digital, and Zoom is an essential piece of the new customer journey,” said CEO of Gong, Amit Bendov. “As the two platforms become must-haves for sales teams to succeed in this new era of remote selling, the Gong application for Zoom makes it even easier for sales professionals to stay engaged in customer conversations while ensuring a single source of truth across our platforms.”

“We want to make the virtual sales process as intuitive as possible for all of the sales professionals who have been using Zoom, which is why we’re so excited to feature Gong in the launch of our new app marketplace,” said Ross Mayfield, Product Lead, Integrations at Zoom. “With the Gong application for Zoom, we’re giving our customers easy access to the tools they rely on to close deals.”

This announcement comes on the heels of Gong’s recent integrations with Slack, Zoom and Microsoft, which fortified the virtual sales ecosystem around the leading revenue intelligence platform, making it the go-to platform for all virtual sales needs.

Learn more about the Gong application for Zoom.

About Gong

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 1,300 innovative companies like Zillow, Slack, PayPal, Autodesk, Shopify, Hubspot, SproutSocial, Zoominfo, Outreach, MuleSoft and LinkedIn trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times. Gong is a private company headquartered in San Francisco. For more information, visit www.gong.io or follow us on LinkedIn.

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Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. For more information, visit www.gong.io.

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We now have the insights to be more proactive in our go-to-market strategy and execute more effectively as we grow, and we’re excited to continue scaling our business with Gong as a key part of that growth.” "Recently surpassing $500M in ARR is a testament to how Gong has uniquely combined proprietary data with deep, real-world context on how GTM decisions are actually made,” said Dharmesh Thakker, General Partner at Battery Ventures. “By mastering the intersection of domain expertise and AI model optimization, they deliver the high-impact insights and orchestration necessary for revenue teams to operate at scale. Gong's advantage isn't just the AI, but the data and real-world context underneath it." Gong was recently named a Leader in the Gartner Magic Quadrant for Revenue Action Orchestration and recognized by Fast Company as one of the World's Most Innovative Companies of 2026 in Applied AI. About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. Learn more at gong.io.

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Unlocking the “Trust Barrier” for Enterprise AI: New Gong Research Reveals Transparency as the Key to Competitive Advantage

The "AI Trust Barrier" is real – and it’s costing companies their competitive edge Data and security concerns are the top factors eroding trust (34%), followed by a lack of explainability (30%) and AI model transparency (28%) The ability to articulate AI outputs and data guardrails has emerged as a non-negotiable requirement for solution providers Nearly half (46%) of planned AI investments are currently stalled due to trust concerns—providing a clear blueprint for how vendors must evolve to win SAN FRANCISCO and LONDON – April 15, 2026: Gong, the leading revenue AI company, today released new research revealing an AI trust barrier that stands between companies innovating with AI and those stuck in exploration and confusion. The study, which was supplemented by findings from Gong Labs, showed that 58% of companies (US: 63% | UK: 52%) had stalled AI projects. Here’s why: it’s not a lack of budget – it’s a deficit in trust. 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"Security and AI trust are no longer back-office conversations; they are revenue conversations,” said Chris Peake, Chief Trust Officer, Gong. “Gong’s research found that trust can be a performance multiplier when applied as part of an AI strategy. The competitive advantage delivered by AI is no longer up for debate, but the trust barrier remains for those using tools that have yet to establish this trust. By embedding enterprise-grade governance directly into the Revenue AI OS, we’re helping the world’s most successful teams bypass the doubt and move straight to acceleration.” Trust barriers preventing adoption of unproven AI tools identified The survey uncovered several barriers preventing companies from adopting AI solutions from providers that had failed to allay their concerns: With more than half of companies having delayed or cancelled their plans to adopt an AI tool, the data suggests that organizations are under-utilizing powerful AI capabilities and leading these companies to miss out on transformational gains. What’s more, this same lingering uncertainty had meant 46% (US: 44% | UK: 47%) of their planned AI investments had been paused, on average. 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Methodology The research was conducted by Censuswide, among a sample of 2,056 business leaders at medium and large businesses across the UK and US. The data was collected between January 6 - 9, 2026. Censuswide abides by and employs members of the Market Research Society and follows the MRS code of conduct and ESOMAR principles. Censuswide is also a member of the British Polling Council. Additional research was conducted by the Gong Labs research team by analyzing aggregated, de-identified metadata and topic-level signals derived from sales interactions with Gong from January 1 - December 31, 2025. Gong Labs research does not involve reviewing or exposing individual customer conversations and is designed to reflect broad, industry-level trends. About Gong: Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

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