CFO

Gong Appoints ServiceNow CFO Gina Mastantuono to Board of Directors

February 15, 2022

Palo Alto, CA, Feb. 1, 2022 – Gong, the Reality Platform(™) leveraging artificial intelligence to transform go-to-market teams, today announced the appointment of ServiceNow Chief Financial Officer Gina Mastantuono to its board of directors. Mastantuono brings over 25 years’ experience leading financial and strategic business initiatives, including diversifying product portfolios, at top global brands. She will chair Gong’s audit committee.

Mastantuono currently serves as CFO of enterprise software company ServiceNow where she is responsible for worldwide finance strategy and operations including driving customer success across all aspects of finance and leading the company’s Environmental, Social, and Governance (ESG) strategy. Previously she served as CFO of worldwide technology services company Ingram Micro. She is also a board member of online gaming and entertainment company Roblox where she chairs the audit committee.

Mastantuono joins the Gong board during a period of rapid growth. Gong, which has almost 3,000 customers, saw its ARR grow 150% in 2021, and was recently named by Deloitte as one of the fastest-growing companies in the technology, media and related sectors in North America. Gong has also won several “best place to work” awards over the past two years, most recently from Glassdoor for small and medium-size businesses based in the U.S.

“I’m excited to join the Gong board and support the company’s expansion both geographically and via new products,” said Mastantuono. “For a fast-growing company like Gong, getting the strategy right is just as important as allocating resources correctly and ensuring financial discipline. It’s an exciting time for the company and I’m thrilled to be part of the journey.”

“Gina’s breadth of experience will be instrumental to Gong as it evolves,” said Amit Bendov, CEO of Gong. “She’s helped drive and manage positive changes at other companies – changes that Gong expects to encounter in the coming years – and we’re excited to benefit from her expertise.”

ABOUT GONG

Gong unlocks reality to help people and companies reach their full potential. Gong empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Nearly 3,000 innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. Gong is a private company headquartered in the San Francisco Bay Area. For more information visit www.gong.io .

Media Contact

[email protected]

Recent Press Releases

Gong partnering with Microsoft to enable enterprises to automate workflows, act faster, and win more revenue with AI

Marketplace availability unlocks purchasing with Azure Consumption Commitments (MACC), while MCP-powered AI interoperability and deeper integrations connect data and workflows across the Microsoft ecosystem SAN FRANCISCO, Calif. — July 1, 2026 – Gong, the leading revenue AI company, today announced it is now available in Microsoft Marketplace, deepening its collaboration with Microsoft to simplify and expand how enterprises buy, deploy, and generate value from revenue AI. Gong is partnering with Microsoft to help enterprises bring revenue AI into go-to-market (GTM) workflows, embedding real-time customer insights from the Gong Revenue Graph – a continuously updated, queryable context layer built on real customer interactions – into the Microsoft tools revenue teams use every day. By partnering with Microsoft, revenue teams can seamlessly connect revenue data and existing systems to help teams move faster, automate go-to-market workflows, and drive more predictable revenue outcomes. “With Gong now available in Microsoft Marketplace, it’s easier for organizations to bring revenue AI directly into their workflows”, said Shane Evans, Chief Revenue Architect at Gong. “Microsoft is where revenue professionals get work done and where enterprises build their infrastructure on Azure. Gong’s Revenue AI OS brings purpose-built agents and revenue context into those environments to make them optimized for go-to-market teams. Gong partnering with Microsoft allows us to deliver the scale, security, and performance enterprises expect, while embedding revenue AI directly into the environments they already trust.” “Microsoft Marketplace helps organizations and partners move faster, work smarter, and grow by connecting them with the right solutions—all in one trusted place,” said Cyril Belikoff, vice president, Microsoft Azure Product Marketing. “We’re happy to welcome Gong to the growing Microsoft Marketplace ecosystem.” Gong’s alignment with Azure gives joint customers additional confidence that their revenue AI platform is running on the same enterprise-grade cloud infrastructure that powers their broader business. This makes it significantly simpler to deploy revenue AI to help customers win by: Unlocking AI workflows via MCP: With support for Model Context Protocol (MCP), teams can connect Microsoft 365 Copilot to Gong’s MCP Server to access Gong’s revenue AI and agents. This enables Copilot to provide contextualized answers, summaries, and recommended next steps based on real customer data—helping teams take coordinated action across systems. Bringing context into revenue workflows: Insights captured in Gong are integrated across Copilot, Microsoft Teams, Outlook, Dynamics 365, and Microsoft Copilot Studio. This brings customer context from the Gong Revenue Graph directly into the tools teams use every day, helping connect insights to ongoing revenue workflows. Automatically enriching systems with rich customer interaction data: Gong automatically captures and structures customer interactions—including calls, emails, and meetings—and syncs that data into Dynamics 365 and across Microsoft applications. These interactions are logged and enriched with AI-generated summaries, key topics, and next steps, giving teams a complete and up-to-date view of each deal without manual data entry. Gong is available on Microsoft Marketplace today, and MCP support is now live. For more information on the collaboration, visit Microsoft Marketplace. ### About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. Learn more at gong.io.

Press Release

July 1, 2026

Gong Launches Mission Big Dipper; Unveils Industry-First Revenue Harness

A new agentic execution layer powers custom agents deployed at scale: new capabilities across Gong Assistant and Gong Enable turn insight into action SAN FRANCISCO, Calif. — June 24, 2026 — Gong, the leading revenue AI company, today announced Mission Big Dipper, its latest product mission. The launch introduces a new agentic execution layer and expanded capabilities across the Gong Revenue AI Operating System (AI OS), designed to solve the challenge of early enterprise AI deployments: generic tools that break in production because they lack revenue context, governance, and human-in-the-loop control. With Mission Big Dipper, Gong introduces the Gong Revenue Harness – the natural evolution of Gong's investments in Agent Studio and Model Context Protocol (MCP) support – as a new agentic execution layer that governs, orchestrates, and connects AI agents across the full revenue cycle. Its newest capability, Custom Agents, empowers any RevOps leader or sales manager to build and deploy governed AI agents, without engineering support. The launch also expands Gong Assistant across unified operating surfaces and introduces new Gong Enable capabilities that turn episodic sales coaching into continuous, AI-driven rep readiness. “Every revenue leader has AI. Almost none of them are moving the number with it," said Eilon Reshef, Chief Product Officer and Co-Founder at Gong. ”The Gong Revenue Harness gives agents the context to reason over real customer conversations, the permission models revenue teams require, and blueprints reverse-engineered from your actual wins. Agents continuously monitor every deal, route the right work to the right person, and feed outcomes back so every cycle makes the system smarter. This is what it means to operationalize AI for revenue outcomes." Harnessing AI Agents to Deliver Revenue Outcomes at Enterprise Scale While revenue teams know what it takes to win, high-value work like account research, stalled deal analysis, and renewal prep rarely happens consistently. Traditional CRM-native approaches miss the conversational signals that drive revenue, while DIY agent builders lack governance. Custom Agents solve this by allowing any stakeholder to describe a workflow in natural language inside Gong (e.g., monitoring accounts over $100K for specific risk signals and alerting the AE before Monday morning). As these agents run on the Gong Revenue Harness, they operate with strict enterprise control, scoped data access, a full audit trail, and configurable human oversight. Every agent inherits the security permissions already in place across Gong today, ensuring safe, autonomous execution. "As Udemy continues scaling globally, consistency and insights across our GTM team become increasingly important," said Grainne Wafer, Global Head of Field & Partner Enablement at Udemy. "Gong helps us simplify how people access information and take action, making it easier to scale effective workflows, apply best practices, and support more proactive, AI-driven execution across the organization." "As a company that embraces AI across the business, we always look for ways to help our teams turn customer insights into action," said Karine Terzibachi, Chief Business Officer at Attentive. "Gong helps us capture the voice of the customer at scale and share those insights across the company. With AI-powered intelligence in our workflows, we can make better decisions, share best practices more easily, and give customers a more consistent experience." Gong Assistant: Your Revenue AI, Always by Your Side AI shouldn't just run in the background; it needs to assist reps in the moment. Mission Big Dipper expands Gong Assistant to bring conversational AI directly into the flow of daily work: AI Builder in Gong Assistant: Teams can move from insight to action in a single conversation. Reps can ask what is driving a specific renewal risk and immediately generate a board-ready readout or objection-handling guide without losing context or switching tools. Gong Assistant in Account Console: Brings conversational AI directly into the account context, so account teams can prepare for meetings, investigate issues, align on upsell strategy, and generate outputs without leaving the flow of work. Gong Assistant in a standalone workspace: Gives revenue teams a dedicated home for analysis and building outputs. The workspace introduces new ways to focus the assistant with filters to zero in on a segment, team, or motion. Gong Enable: AI-Powered Rep Readiness and Coaching AI agents can manage the busywork between meetings, but revenue growth still hinges on the human interaction itself. Gong Enable introduces three new capabilities to close the gap between preparation and performance: Dry Run: Reps can launch realistic role-play rehearsals directly from an upcoming calendar invite. Gong automatically replicates the customer persona using real account context and conversation history, so the practice mirrors the actual call. AI Coach: Delivers a personalized, interactive conversation immediately after every AI Trainer session, giving reps concrete guidance before their next client attempt without waiting for a manager. AI Builder for Scorecards: Enablement teams can automatically generate complete, coaching-ready scorecards based on the exact criteria found in their top-performing closed-won calls, eliminating hours of manual evaluation design. Custom Agents are generally available this month, with new capabilities rolling out over the coming months. AI Builder in Gong Assistant, Gong Assistant in a standalone workspace, AI Coach, and AI Builder for Scorecards are generally available this month. Gong Assistant in Account Console and Dry Run are expected to be available in July 2026. To learn more about Mission Big Dipper, visit https://www.gong.io/blog/mission-big-dipper-revenue-ai-os ### About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release

June 24, 2026

Gong Growth Accelerates Past 55% YoY as Enterprises Adopt Revenue AI; ARR Tops $500M

Tenth consecutive quarter of accelerating growth as customers standardize on Gong's Revenue AI Operating System SAN FRANCISCO — May 12, 2026 — Gong, the leader in Revenue AI, today announced continued growth acceleration to over 55% year-over-year in its most recent quarter, marking the tenth straight quarter of accelerating growth rate. Annual recurring revenue (ARR) has now surpassed $500 million. It signals a category shift: enterprises are rebuilding their revenue stack around AI, with Gong as the standard. Three forces are driving Gong’s acceleration: AI mandate from the top. Boards are demanding sales productivity gains from AI. Gong is the #1 AI platform revenue teams are choosing. Tech stack consolidation. Companies are consolidating fragmented sales tech onto a single revenue platform, replacing a generation of legacy point solutions. Gong's AI products Engage, Forecast, and Enable are driving the expansion. Large enterprise. The world's largest companies are deploying Gong for production-grade AI rollouts, not pilots. Gong added more $1M+ customers in the last two quarters than in the previous six combined. Revenue has been broken in plain sight. Sellers spend 77% of their time on non-selling activities. A multi-trillion dollar industry runs 70 to 80% inefficient. The root cause is structural: legacy CRM depends on humans to log what happened, and it's hard to use. So in turn, go-to-market teams don't use it. Bad data in, no real insight out, and no automation is possible. Three of every four dollars get wasted on motion that doesn't convert. Gong is replacing that premise. The Gong Revenue Graph turns customer interactions across emails, calls, meetings, and deals into a living memory layer - one that makes real intelligence and automation possible for the first time. Gong's proprietary AI models, trained on revenue-specific data and combined with leading LLMs, convert that layer into decisions: which deals to chase, where the team is at risk, what to do next. Revenue professionals stop updating systems. The system runs the work. Today, 50% of Gong's customers now run multiple products on the platform, and use of flagship AI capabilities like Gong Assistant grew over 200% year over year. "We launched Gong a decade ago with a bet: AI would be bigger than cloud," said Amit Bendov, CEO and Co-Founder of Gong. "The market wasn't ready, so we toned the message down for years. The last three years have been the unlock. Every company is now investing in AI as a strategic priority, and the vision we had a decade ago is the reality driving this acceleration." Enterprise adoption of Gong has grown significantly year-over-year, with half of the Fortune 10 among Gong's customer base. Organizations such as ADP, Anthropic, Canva, Cisco, Docusign, Google, Paycor, Uber for Business, and Thomson Reuters are seeing immediate, measurable outcomes, including: Anthropic increased seller productivity 64%, giving AEs back 10 hours a week Uber for Business used Gong's agents to lift response rates 32% Canva saw a 60% lift in rep capacity Paycor achieved a 141% increase in deal wins “Scaling a B2B business in fintech requires strong visibility into your pipeline and how deals are actually progressing since the sales cycle is longer, more regulated, more risk-heavy, and more multithreaded than in other industries,” said Jason Steckler, Head of Revenue Strategy and Operations at Chime. “We saw immediate impact after implementing Gong, with strong productivity gains across our sales team and a much clearer view of what’s happening across our deals. We now have the insights to be more proactive in our go-to-market strategy and execute more effectively as we grow, and we’re excited to continue scaling our business with Gong as a key part of that growth.” "Recently surpassing $500M in ARR is a testament to how Gong has uniquely combined proprietary data with deep, real-world context on how GTM decisions are actually made,” said Dharmesh Thakker, General Partner at Battery Ventures. “By mastering the intersection of domain expertise and AI model optimization, they deliver the high-impact insights and orchestration necessary for revenue teams to operate at scale. Gong's advantage isn't just the AI, but the data and real-world context underneath it." Gong was recently named a Leader in the Gartner Magic Quadrant for Revenue Action Orchestration and recognized by Fast Company as one of the World's Most Innovative Companies of 2026 in Applied AI. About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical revenue workflows, and close more deals with less effort. Learn more at gong.io.

Press Release

May 12, 2026