Gong's Leadership Competencies
Our Leadership Competencies guide how we lead, day to day, to help our people and our company reach their full potential.
What does it mean to lead at Gong?
Exceptional leaders want to work and grow with other great leaders. Learn about the competencies that help us hire and develop talented leaders at Gong. Does this sound like you?
These competencies are grounded in our Operating Principles. Our Operating Principles define who we are as Gongsters; our Leadership Competencies define what that looks like in action for those who lead others.
Gong Leadership Competencies
Propel the business
Our leaders set ambitious goals into clear priorities and make tradeoffs to maximize short and long term impacts.
Our leaders make decisions that prioritize the company and our customer success, with a global mindset and ownership beyond local outcomes.
Our leaders are willing to take calculated risks, leveraging data, insights, and business context to make proactive, informed decisions that yield big outcomes.
Aim to outperform
Our leaders drive consistent, high-quality outcomes with speed and rigor, leveraging an AI-first mindset to execute effectively, track progress, and adapt quickly to change.
Our leaders take full initiative for work, act with urgency and agency, clarify ownership, and hold self and others accountable.
Our leaders design scalable systems, processes and operating rhythms, leveraging data, Gong, and AI-first approaches, that enable consistent execution and long term growth.
Drive alignment
Our leaders create shared understanding by clearly articulating context, priorities, and expectations, communicating in a way that engages, aligns, and mobilizes others.
Our leaders align, partner, and influence across teams to drive decisions and deliver shared outcomes, leveraging diverse perspectives and constructively managing conflict.
Our leaders embrace ambiguity, stay adaptable, and lead through change while maintaining momentum and performance.
Elevate talent
Our leaders build and sustain a high-performing team by hiring, developing, and retaining strong talent, and addressing performance gaps.
Our leaders build a strong, accountable team culture grounded in humility and trust, modeling a no-ego environment where candor, tough questions, and feedback are the norm.
Our leaders learn from the best, continuously improve, and be the best at our craft, both within our area of expertise and as leaders.