Gong Call Spotlight
Stop listening to calls. Start acting on key information.
Introducing Call Spotlight: Harness the power of secure, generative AI to increase your revenue team’s productivity and effectiveness. Call Spotlight automatically gives you critical insights from your customer conversations, like customer pain points, outcomes, and next steps.
Increase productivity using accurate, safe, and easy to use AI
Accurate insights
Get 2x more accurate results
Gong goes beyond summaries. It automatically gives you critical insights from your customer interactions, like customer pain points, outcomes, and next steps. Go from listening to calls to acting on key information.
Improved productivity
Save time and boost rep efficiency
Your team can save 80% of their call-listening time by reviewing a call outline instead. Reps can catch up on previous conversations quickly, and important call highlights are pushed to CRM to save them time on manual entry.
Quick answers
Answer your most pressing questions with AI
Managers can use quick start prompts or ask custom questions to ensure important topics like pricing or new products are discussed in the call, and reps can go deeper into research on the customer.
AI you can trust
Gong provides enterprise-grade security and ensures you retain control over your data, which is never shared in a public domain.
See how Call Spotlight works
We’ve integrated generative AI across the Gong platform so revenue teams can be more productive in their key processes. See how your team can benefit from secure AI today.
Win more with revenue AI
Get started with specialized agents, purpose-built applications, and the world’s richest revenue signals, all designed to help you win.
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