Grow your Lifetime Value: How CS teams can make the most of existing customers

Everyone loves new customers. But consider this…

Getting new customers is way more expensive than retaining existing clients (5x to 25x). Plus, your existing customers are 50% more likely to try your new products than new customers. They’re primed to love your offerings! It’s time to help your Customer Success team get more out of Gong and make the most of your existing customers.

This session shows you how Gong’s insights into account health, specialized playbooks, and proactive guidance can help your CS team mitigate risk and influence renewals and growth in 2024. (To say nothing of making them better customer advocates!) Come see how Gong gives CS teams better visibility into customer journeys so they can increase renewals and stay ahead of churn.

Here’s what you’ll learn:

Don’t leave money on the table!

FEATURED SPEAKERS: