Gong Introduces Industry’s First AI “Ask Anything” Solution for Individual Contacts to Help Revenue Teams Gain More Complete Insights and Boost Efficiency

March 26, 2024

Ask Anything enables sales reps and leaders to ask any question across contacts, deals, and accounts to surface critical insights and close more deals

Companies that use Ask Anything have increased win rates by 26 percent

SAN FRANCISCO – March 26, 2024: Gong, the Revenue Intelligence leader, today announced it is helping revenue teams close up to 26 percent more deals and boost efficiency with the industry’s only comprehensive AI-based query solution across calls and emails. In addition to individual call, deal, and opportunity histories, Gong’s Ask Anything capability will now query information across specific contacts, delivering deeper insights more quickly and enabling more revenue success.

Built with Gong’s proprietary generative AI technology that is trained on more than three billion customer interactions, Ask Anything provides accurate, specific, and transparent results in a fraction of the time it normally takes to research deals. According to Gartner, sellers spend 16 percent of their time researching customers – such as listening to previous calls, reviewing meeting notes, and scouring LinkedIn posts – and preparing for meetings every month. Ask Anything increases seller efficiency by enabling them to ask any question about interactions with a particular individual, as well as account and opportunity histories, to quickly surface critical insights to progress deals forward.

With the new Contact Ask Anything, revenue teams can ask questions and gather insights based on a specific prospect or customer’s objectives and pain points. This helps teams boost precision and productivity, saving time on manual research into prospects and customers that can be imprecise and time-consuming. Instead, Ask Anything can instantly generate insights specific to an individual, letting teams quickly personalize their communications to address their most critical challenges.

“Productivity is essential for business success, and AI has become a key driver of this,” said Kevin Heraly, Senior Director of GTM Revenue Operations at Terminus. “Gong’s Ask Anything feature empowers our sales leaders and reps alike to swiftly and accurately get up to speed on accounts, strategize on deals, and carry out effective follow-ups after customer and prospect interactions. Combined with future-focused insights that enhance our forecasting by bolstering precision across our pipeline, these capabilities are what make Gong indispensable for our operations.”

“Revenue teams are busier than ever before, but the need to stay up-to-speed and understand their pipelines with precision is just as important,” said Amit Bendov, CEO and co-founder, Gong. “Ask Anything is a game changer that allows teams to easily ask questions about a deal and contacts in a deal to surface insights that lead to higher win rates. With Ask Anything, Gong is extending our revenue intelligence category leadership by transforming how revenue teams engage, support, and nurture customers and prospects.”

Ask Anything helps revenue teams – from AEs to CROs – more efficiently review key details and accurately surface critical information and next steps from customer interactions. By revealing key insights, Ask Anything gives teams specific and accurate responses to their questions when deciding how best to land a deal or grow an existing account.

For CROs, CSOs, and RevOps leaders: Ask Anything helps leaders get up-to-speed on teams’ activities so they can provide counsel and make strategic business decisions by efficiently extracting key topics, insights, and summaries and providing comprehensive insights for informed decision-making.
For frontline sales managers: Ask Anything helps them coach and steer teams more effectively by extracting conversation details and offering insights into the content of conversations.
For sales reps, including AEs and SDRs: Ask Anything offers ways to boost productivity by providing clarity on sales conversation contents, generating concise summaries of key topics and takeaways, and facilitating quick access to comprehensive insights.

Ask Anything is part of the core Gong Revenue Intelligence Platform and is currently available across calls, deals, and accounts. Contact Ask Anything will be available in the first half of the year. To learn more, read the blog.

###

About Gong

Gong transforms revenue organizations by driving business efficiency, revenue growth, and improved decision-making. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand, and act on all customer interactions in a single, integrated platform. Thousands of companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

GARTNER is a registered trademark of Gartner and/or its affiliates and is used herein with permission. All rights reserved. This quote was published by Gartner as part of a graphic in a larger research document and should be evaluated in the context of the entire document. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Recent Press Releases

New Gong Labs Research Finds AI Is Now a Trusted Decision-Maker in Revenue Teams

Global report also shows that teams that use AI as a core driver of revenue strategy are 65% more likely to increase win rates. Data also reveals that AI-driven teams generate 77% more revenue per representative – a six digit increase over those who don't. SAN FRANCISCO — December 4, 2025 — Gong, the leading Revenue AI company, today released its second annual State of Revenue AI report, revealing that AI has earned its seat at the revenue table. According to the report, seven in ten enterprise revenue leaders now trust AI to regularly make business decisions. This signals the technology’s evolution from a competitive edge that helped individuals gain efficiency into an essential for every level of the revenue organization. The data shows that these AI-powered decisions are bearing fruit: organizations embedding AI as a core driver of their go-to-market (GTM) strategy are outperforming their peers, being 65% more likely to increase win rates. The research, drawn from an analysis of 7.1 million sales opportunities across 3,600+ companies and a survey of more than 3,000 global revenue leaders, offers fresh insights into how revenue teams are adapting to economic shifts, embracing AI, and redefining productivity and growth for the year ahead. “Our research reveals a fundamental shift in how AI shows up in forward-thinking revenue teams. It’s no longer a helpful sidekick, but now a strategic partner,” said Amit Bendov, CEO and co-founder, Gong. “Revenue teams that embrace AI aren’t just seeing better revenue outcomes, they’re reshaping entire GTM functions. The data shows us that the future of sales will not be shaped by humans or by AI, but rather by the power of both working together.” AI as a Job-Shaper, Not a Job-Taker The report also highlights a shifting narrative around AI and the workforce: that AI is viewed less as a threat and more as a catalyst for transformation. When asked about the three-year impact of AI, 43% of respondents said they expect it to transform jobs without reducing headcount, making it the most common outlook. Only 28% anticipate job eliminations, while 21% foresee new revenue roles being created. Just 8% predict minimal impact. As revenue professionals increasingly implement AI technologies in their day-to-day activities, they are seeing its transformative power on their roles. In fact, leaders are prioritizing productivity and output of existing teams, with productivity now ranked as the number one growth strategy for 2026, up from fourth place last year. Key areas of change include: Reduced administrative time, like data entry, note-taking, CRM updates emerging as the top-ranked impact More customer-facing capacity, enabling more calls, meetings, and outreach Greater strategic and creative focus, such as account planning and deal strategy Better data-driven decision-making, driving engagement among revenue leaders AI Becomes a Strategic Partner in Revenue Growth Seven in ten enterprise revenue leaders now trust AI to regularly make business decisions, underscoring AI’s shift from experimentation to expectation. In 2025, the number of US companies using AI to forecast and measure strategic success increased 50% year over year. Teams using revenue-specific AI solutions were twice as likely to leverage AI for forecasting and predictive modeling, driving outcomes beyond what general-purpose tools delivered, including: 13% higher revenue growth 85% greater commercial impact Sales Teams Using AI More Win More Organizations that have boldly embraced AI within their core business use cases capture more value from their investments than those further behind or more surface-level in their deployments. Teams that deeply leverage AI generate 77% more revenue per representative – a six-digit increase over those that do not use it. AI Adoption in the US vs. UK Companies in the UK lag those in the US by about 12-18 months when it comes to AI adoption. United States: AI adoption continues to accelerate, with 87% of US companies now using AI and an additional 9% planning to adopt it within the next year. United Kingdom: UK adoption in 2025 looks very similar to US findings from last year’s report, with 70% currently using AI, with another 22% planning to in the next 12 months. To learn more about how revenue organizations are winning more with AI, download the full report here. Methodology: Insights from The State of Revenue 2026 are based on a combination of survey and proprietary data. Gong surveyed 3,048 global revenue leaders, with respondents based in the United States, United Kingdom, Australia, and Germany. In addition, the Gong Labs research team analyzed 7.1 million sales opportunities across 3,613 companies to measure the impact of AI and performance across revenue teams. ### About Gong: Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release

December 4, 2025

Docusign Selects Gong Revenue AI Operating System to Accelerate Sales Productivity and Drive Strategic Growth

SAN FRANCISCO, November 19th, 2025 – Gong, the leading Revenue AI company, today announced that Docusign, the global leader in intelligent agreement management, has selected Gong as its partner to accelerate sales productivity, enhance go-to-market effectiveness, and power their strategic growth initiatives. Gong’s AI Operating System (OS) for Revenue plays a critical role in advancing Docusign’s go-to-market strategies, with a focus on the adoption and growth of its Intelligent Agreement Management (IAM) platform. By leveraging Gong's insights and revenue AI capabilities, Docusign aims to improve sales effectiveness and productivity. This will be achieved by replicating successful outreach, better understanding buyer intent, and tailoring messaging and strategy based on this intelligence. “At Docusign, driving growth through operational excellence is a top priority," said Paula Hansen, President and Chief Revenue Officer at Docusign."The Gong Revenue AI OS provides the actionable insights and visibility we need to elevate our customer engagement, increase our sales productivity, and ultimately fuel our growth in key areas of our business. Gong’s technology allows us to coach at scale, drive repeatable best practices, and empower our teams with the data they need to succeed." Docusign plans to leverage the Gong Revenue AI OS, including Gong Forecast and Conversational Intelligence, to streamline sales enablement and increase team efficiency. Gong also seamlessly integrates into Docusign’s existing tech stack, creating a comprehensive, unified revenue ecosystem. In selecting Gong, Docusign emphasized the platform’s ability not only to improve day-to-day sales effectiveness but also to connect technology investments directly to measurable operational and revenue outcomes. The rollout also maintains critical standards of data privacy, security, and compliance for Docusign’s global organization. “We’re excited to welcome Docusign to the Gong customer community,” said Shane Evans, Chief Revenue Officer of Gong. “This is a marquee enterprise win, and this partnership is a strong validation of the impact Revenue AI is making with large enterprises. Docusign is a category leader and we’re looking forward to helping their team turn real-time customer signals into smarter actions, execute with greater consistency across their go-to-market motion, and achieve revenue growth at scale.” About Gong Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release

November 19, 2025

Leading Companies Drive Measurable Business Impact with Gong’s AI Operating System for Revenue

Docusign and PayPal among 2025 Golden Gong honorees Combined, honorees drove millions in ARR impact, achieved 57% higher win rates, and saved more than 7,600 hours through AI-powered revenue transformation SAN FRANCISCO and AUSTIN, TX – October 22, 2025: Gong, the leading revenue AI company, today announced the winners of the 2025 Golden Gong Awards. Now in its sixth year, the awards underscore how the fastest-growing revenue teams are using AI to move beyond automation and efficiency, and extend it to driving predictable business outcomes. The honored organizations were selected from nearly 200 nominations, all using Gong’s Revenue AI OS. "AI’s ability to deliver efficiencies is nothing new; teams have harnessed this capability for years. Today, the teams we are celebrating have translated their use of the technology into tangible revenue impact, gained strategic advantages, and redefined what’s possible for their business,” said Simon Frey, Chief Customer Officer, Gong. “We commend this year’s Golden Gong winners for pushing the limits of revenue AI and validating the Operating System model as the right way to unlock predictable growth at scale.” The New Measure of AI Success: Driving Revenue Outcomes The 2025 Golden Gong winners achieved core business outcomes that prove the correlation between the Gong Revenue AI Operating System and measurable revenue success. Leadership Excellence: The People Driving the AI OS The awards also recognize the visionary revenue leaders and their teams who successfully implement AI for organizational excellence. The winners are being honored at Celebrate '25, Gong’s sold-out user conference held in Austin, TX, and attended by more than 900 revenue leaders. To learn more about how these and other Gong customers are winning more with revenue AI, learn more here. About Gong Gong uses AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph of customer interaction data, intelligent agents, and trusted applications, Gong helps more than 4,800 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

Press Release

October 22, 2025