Gong for customer teams

Build customer relationships that retain and grow

Architect winning account management. Find every risk, capture every opportunity, and manage accounts seamlessly with the Gong Revenue AI OS.

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Trusted by 5,000+ customers
The competitive edge for modern customer teams

Deliver outcomes for your customers and growth for your business

From streamlining handoffs to capturing expansion signals, post-sales teams can use Gong to move from reactive support to proactive growth engines.

Know where you stand

Stop chasing context. Give your entire team rich insights into their accounts to assess customer interactions, prepare for meetings, and spot churn risks.

Architect value in the customer journey

Spot trends and opportunities in the customer journey — from onboarding to expansion — and refine where value breaks down.

Improve team performance

Equip post-sales teams with the context they need to follow up faster, focus on what matters, and deliver real customer value.

Strengthen collaboration

From sales to proserv to product, give everyone the full account story like past convos, key moments, and next steps to align and act fast.

Get the full data picture

Unlock what’s really happening post-sale

Whether you’re tracking value realization or chasing expansion, keep every account on track and every team aligned with buyer signals surfaced by the Gong Revenue AI OS.

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Manage your accounts with AI-powered precision

Stop digging for context and start driving strategy by unifying customer insights into a single account view, aligning on the next best actions for your customer.

“Since we started using Gong, our customers have had a more seamless customer experience. Our sellers are better informed and have time to provide our customers with the strategic advice they deserve.”

Kevin Jordan
GTM Enablement Lead
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Dashboard view of Gong Revenue Analytics showing pipeline metrics, deal stages, and team performance trends in a unified, interactive interface.

Win every renewal and expansion opportunity

Equip customer teams with the AI-driven prioritization they need to focus on the highest impact opportunities.

“Gong helps us quickly identify churn risk so we can mitigate before it's too late. Gong’s AI helps LogicMonitor and our CSMs work smarter, not harder, so we're spending time in the right places versus just doing a whole bunch of administrative work.”

Jillian Bierman
Director of Customer Success
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Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends for revenue teams.

Turn customer intelligence into a growth engine

Move beyond reactive account management by using customer insights to identify product gaps, competitive threats, and new market opportunities.

"What separates Gong is the insights I can grab from customer interactions at scale. Our teams can turn those insights into actions that improve pipeline management, drive successful outcomes for our key initiatives, and help us make better revenue decisions."

Eric Stoddard
Head of Global Sales & CS Enablement
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Build a unified GTM org

Unite teams on customer-led growth

Turn leads into lasting revenue and help customers realize value faster with post-sale strategies that drive growth.

"Gong makes coaching much simpler and efficient in an elegant platform, so it's finally become a regular piece of our sales and customer success management routine."

Patrick Y.P
Chief Revenue Officer
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Turn CS into revenue success

Give your CRO clear visibility into renewal and expansion forecasts, surface customer risks early, and prove how customer-centric post-sale teams help protect and grow revenue quarter after quarter.

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Trust and security that scales with your revenue organization

With enterprise-grade security, globally recognized compliance standards, and strict privacy controls, you can scale revenue confidently—knowing your pipeline, strategy, and customer insights are protected end-to-end.

Out-of-the-box integrations to stay in sync with customers

Robust integrations and bespoke services expertly curated to help financial services organizations win more, with 300+ integrations in the Gong Collective.

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Win more with revenue AI

Book a demo to see how specialized agents, purpose-built applications, and the world’s richest revenue signals work together to help you win.

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Key resources

Tactics to reduce churn and expand accounts

Get tactical tips, expert advice, and customer-led insights to help your team reduce risk, drive expansion, and strengthen relationships.

Customer success software Q&A

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