Trust and Security at Gong
Trust at Gong

Secure by design.
Trusted by enterprises

With over 4,500 customers, Gong helps revenue organizations drive growth with confidence, backed by a platform built for scale, trust, and measurable impact.

Our commitment to compliance

Gong has attained an extensive list of certifications and attestations to comply with global compliance standards.

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, conversion rates, and performance metrics for revenue teams.
SOC 2 (Type 2)

Service Controls

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends.
ISO/IEC 42001:2023

Artificial Intelligence Management System

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends.
ISO/IEC 27001:2022

Information Security Management System (ISMS)

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends.
ISO/IEC 27017

Information security controls for cloud services

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends.
ISO/IEC 27018

Protection of PII in public clouds acting as PII processors

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends.
ISO/IEC 27701

Privacy Information Management System (PIMS)

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics with charts and metrics for deal progression, pipeline health, and team performance.
PCI DSS - SAQD

The Payment Card Industry Data Security Standard

Security requirements
Security requirements

Health Information Privacy

Gong Revenue AI Platform interface displaying a unified dashboard with pipeline metrics, deal insights, and real-time forecasting data for revenue teams.
Security Trust Assurance and Risk (STAR) Registry

Cloud Security Alliance

Dashboard displaying Gong Revenue Analytics with pipeline metrics, customizable filters, and a visual chart tracking deal progression and team performance.
Data Privacy Framework (DPF) Program

Gong is certified with the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

Enterprise-grade protection for revenue teams

From security to privacy to compliance, the Gong Revenue AI Platform is engineered to meet enterprise demands — so you can scale with confidence, accelerate execution, and meet global standards, without compromise.

Dashboard view of Gong Revenue Analytics showing pipeline metrics, deal stages, and team performance trends for revenue forecasting and pipeline management.
Security and availability

Protect revenue-critical data with security that scales

Keep your systems resilient, teams productive, and data under control. Gong’s security program provides multi-layered protection including encryption, multi-factor authentication, and least privilege access controls, combined with real-time monitoring, threat detection, and built-in redundancy. With over 99.5 percent uptime and backed by a global security team, it’s designed to deliver safety, continuity, and peace of mind at scale.

Gong Revenue AI Platform dashboard displaying pipeline analytics with charts for pipeline coverage, deal conversion rates, and team performance metrics.
Privacy and compliance

Address global data privacy needs without slowing down

Gong is built to help you meet evolving privacy regulations with flexibility and control. Configure how data is collected, accessed, and retained — while aligning to standards like GDPR and CCPA. Our third-party certifications, backed by independent audits, ensure the platform meets global privacy obligations, while giving you controls to support your own compliance needs.

Gong Revenue AI Platform dashboard displaying pipeline analytics with charts for pipeline coverage, deal conversion rates, and team performance metrics.
AI governance

Empower revenue teams with AI you can trust

Drive smarter decisions and better outcomes knowing the Gong Revenue AI Platform was built responsibly. Gong is ISO 42001-certified, purpose-built for revenue teams, and guided by a dedicated governance team focused on ethical use, human validation, and clear model oversight. Understand how insights are generated — and trust that your data is never used to train generative models.

Dashboard view of the Gong Revenue AI Platform showing pipeline analytics, including deal stages, forecast metrics, and team performance trends for revenue teams.
Configurability

Customize privacy and control settings to fit your needs

You’re in control. Tune Gong to your workflows, risk tolerance, and compliance needs with granular access permissions, custom retention and redaction settings, and bring-your-own-key encryption. Configure privacy rules by region, role, or use case while maintaining audibility and compliance across the platform. Manage how data is collected, stored, and protected so you can drive your revenue strategy with confidence.

Trusted by global enterprises

See how leading organizations use Gong to drive growth, stay compliant, and scale securely.

“Working with Gong is awesome. They’re super-responsive to Rapid7 requests and always ensure that we get the most out of our Gong instance.”

Alex Page
Sr. Director of Sales, Detection & Response and Automation
Rapid7 logo

Security leaders choose Gong

Rapid7 secured its data and increased sales performance with the Gong Revenue AI Platform.

Rapid7 Case Study
Key resources

Explore practical guides, expert insights, and best practices to navigate the evolving world of AI, security, and privacy.

Frequently asked questions

FAQ

You're just scratching the surface. Explore how Gong keeps your data protected while enabling your team to focus on growing revenue.

Discovered a security or privacy issue that you believe we should know about? We would love to hear from you.