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ThoughtSpot Leaves Behind “The Telephone Game”

Coaching Small Business North America Software

The challenge

Note-taking for sales reps was a very manual process at ThoughtSpot before Gong. AEs used to have to go to conference rooms, turn on the speakerphone, and then record the calls on their mobile devices! They needed something that would help them be more efficient.

The outcome

Note-taking for sales reps was a very manual process at ThoughtSpot before Gong. AEs used to have to go to conference rooms, turn on the speakerphone, and then record the calls on their mobile devices! They needed something that would help them be more efficient.

Headquarters

Sunnyvale, CA

Founded

2012

Company Size

550+

Website

www.thoughtspot.com

Industry

Search & AI-driven Analytics

Revenue Intelligence at ThoughtSpot

Playing the “telephone game” is archaic, and ThoughtSpot needed a tool to become more efficient with rep note-taking.

By implementing Gong, they got all that and more. Patrick Clement, an Enterprise Account Executive at ThoughtSpot, shares “I think it takes about a year for most reps to really feel comfortable at a new company. To be able to have a tool like this and to be able to go listen to the best people, you can ramp up much faster as a rep.”

Customer Video

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