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Customers voted Gong to the top of G2’s Revenue Operations and Intelligence Category (again!)

October 17, 2023
Ben Brownlee

Ben Brownlee

Company Customer Success Revenue Intelligence

“We have the #1 Revenue Operations & Intelligence (RO&I) software in the world.”

Anyone can make that claim, and many have.

But when G2, the largest and most trusted software marketplace, tells you it’s true based on peer-to-peer reviews (like they did last year), that’s worth celebrating.

That’s why we’re particularly pleased to announce that thanks to the love of our Raving Fans, Gong scored #1 in 17 categories and is once again #1 in G2’s ratings of Revenue Operations & Intelligence (RO&I) Software:

This #1 ranking is based on 717 reviews with a score of 100 (4 or 5 stars) in “Satisfaction” and 97 in “Market Presence,” for a total G2 score of 98. 

Here are some more key stats that are getting a lot of attention: 

  • 100% of users rated Gong 4 or 5 stars
  • 91% of users believe Gong is headed in the right direction
  • 96% of users said they would be likely to recommend Gong
  • Gong is #1 in the Enterprise Implementation Index
  • Gong is #1 in the Relationship Index: Includes Quality of Support Rating
  • Gong is #1 in the Results Index: Includes ROI data

These numbers are the result of a steadfast dedication to our customers, the continuous improvement of our platform, and a thirst to always lead the way in industry innovations. (“Creating Raving Fans” is one of our eight core values.)

What does this #1 rating on G2 mean for you?

Review sites like G2 contain voice-of-the-customer information that becomes part of the feedback loop we act on. It’s part of how we provide you with a revenue intelligence platform that transforms your organization, enabling the ultimate in business efficiency and informed decision-making.

In the past year, for example, we’ve heard loud and clear the urgency of using AI to take sales engagement, deal execution, revenue attainment, forecasting, and every other aspect of your revenue organization to the next level.

Here’s how Gong has delivered on those critical business workflows in the past 9-12 months: 

  • Partnered with Snowflake to launch Gong Insights, which brings Gong data into your business intelligence (BI) tools
  • Reimagined sales engagement using AI in Gong Engage
  • Brought you Gong Spotlight, a generative AI solution that gives revenue teams accurate summaries and suggested next steps based on their customer interactions
  • Added 40+ new partners to the Gong Partner Network

And we’re not stopping there. Far from it.

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