Guides
Gartner report: 5 critical practices for evaluating AI agents for sales
Gong AI
Gartner® states AI agents are transforming sales by progressing from basic, automated tools into independent, goal-driven tools.
As more vendors introduce “agent” solutions and the market grows, sales leaders must implement a structured evaluation approach based on a thorough understanding of what makes LLM-based sales AI agents effective.
Download the Gartner report to learn:
- Why many “sales AI agents” are misrepresented and risk poor fit
- Key gaps in current agentic AI capabilities for enterprise sales
- Security, governance, and readiness requirements – as you consider deploying AI agents for sales
Gartner, 5 Critical Practices for Evaluating AI Agents for Sales, By Adnan Zijadic, Guy Wood, Dan Gottlieb, 27 June 2025.
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