#1 Conversation Intelligence Platform for Sales
Check out the capabilities that help you drive effective sales conversations across your team
Scale yourself from a coaching perspective by automatically recording every one of your sales team’s calls - both audio and video - allowing you to review them when it’s convenient for you.
Gong dissects each sales call, helping you understand a 1-hour call in 5 minutes. Hone in on the talk-to-listen ratio, zero in on key segments with keyword search, and get a bird’s-eye view of the specific topics that were discussed at each point of the conversation.
Shine the light on everything and anything your top salespeople do on their calls so you can replicate that behavior to the rest of the team, closing the delta between top reps, and the middle-of-the-pack.
Pinpoint areas of improvement with surgical precision using data across your team. Understand how your reps are trending on key behaviors such as the talk-to-listen ratio, discovery questions, and other key behaviors.
Understand the trends happening across all of your sales conversations, such as a competitor cropping up more often than usual, or reps consistently missing a key part of your sales playbook.
Comment on specific points in a call’s timeline to deliver the rich, targeted coaching feedback your reps need to get better. Tag other reps at key moments to direct them toward the specific behaviors they should strive to replicate.
Accelerate onboarding ramp time for new hires and help replicate effective sales conversations across your team by saving your best calls and demos into custom call libraries.
Share calls with anyone internally to help spread the knowledge, or externally with customers to enable your champions to sell on your behalf, accelerating the sales cycle.
Real-Time Call Feed
Login to a dashboard of your team’s scheduled sales calls so you can see what accounts you’ve recently talked with, who you’re talking with now, and who you will be talking with soon.