Enterprise Customer Account Executive
Account Executive - Chicago
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like Paychex, PayPal, Hubspot, LinkedIn, MuleSoft, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, increased deal sizes, and accelerated employee ramp-times.
As an Enterprise Customer Account Executive, you'll fill a key role in growing our current customer base working expansion, upsell, and renewal deals.
ROLES AND RESPONSIBILITIES
- Hunt and close expansion opportunities within our current account base.
- Run a proactive and effective renewal process for current customers
- Demonstrate an ability to multithread and access C-level executives
- Manage a book of business with 15-20 accounts
- Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
- Develop and leverage client relationships to expand the usage of Gong within new teams and departments
- 7+ years of closing experience
- Experience up-selling, cross-selling and/or hunting net new business
- Previous SaaS and enterprise software experience
- Excellent verbal and written communication skills
- An absolute star sales professional who is consistently in the top 10% of quota achievers in past roles
- Passionate about creating raving fans among your client base
- A prospecting master capable of multi-threading and creating their own marketing funnel to drive new expansion opportunities
- Adaptable to a highly changing environment
- Creative, resourceful, detail-oriented, and well-organized
- Passionate about self development and no sugar feedback
- Skilled in working with a cross functional account team
- Someone who flourishes when given responsibility and a sense of ownership
PERKS AND BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents.
- 401K program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment