We’re thrilled to announce that Gong has been rated the leader in G2’s Winter 2021 awards for the categories of Conversation Intelligence and Sales Coaching, as well as the Enterprise leader for both Sales Coaching and Best Relationship (for Conversation Intelligence). Gong has also won G2’s Momentum award—ranking highest out of the top 12 companies […]
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If you are in sales, you know what the word negotiation means. Heck, it’s always been — and still is — the #1 skill in sales. The best-of-the-best salespeople are often the best-of-the-best negotiators. They know the negotiation techniques to win deals. They understand the art of making a deal. They are well-versed in the […]
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All sales organizations are masters of sales tactics. We know what opening lines to use on a cold call. We know what questions to use in a discovery call. We know how to lock down next steps or overcome the next objection. And while tactics are important, a sound sales strategy is critical to improving […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. Be gone. Farewell. We will NOT miss you, 2020. But we will hold onto some lessons learned […]
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Your annual sales kickoff (SKO) is ALMOST HERE. (Groans from the planning committee. Excitement from sales reps!) SKOs have long held significant value for sales organizations. They’re a superb way to boost morale; build a sense of community, networking, and culture; celebrate big wins; and recognize individuals. They get everyone on board and fired up […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. Look at your pipeline. How many DMs do you have? No, not direct messages. […]
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At Gong, we decided that 2020 wouldn’t slow our diversity, equity, and inclusion (DEI) efforts. In fact, if anything, this year’s challenges and heartbreaks have stoked our determination and fired up our enthusiasm. There is so much meaning and purpose in making positive change right now. I’ve shared a bit previously about our efforts to […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. My grandfather was a field sales rep for 3M in the ‘90s. He […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you increase revenue attainment. Follow me to read upcoming research. He sighed, “Do they really expect me to respond to that?” Thumbing through his inbox, […]
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No one said sales was fair. Actually, it’s pretty darn unfair. AND: it just got worse. Why? Because the questions sales leaders had all-but-written-off as impossible to answer. Well, they just became answer-able. And some sales leaders (1000 of them, give or take) are already getting ahead. Questions like: Which competitors are really coming up […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. Two months ago, I bought some software. I needed a solution to help […]
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This article is part of the Gong Labs series, where I publish findings from our data research team. We analyze sales conversations and deals using AI, then share the results to help you win more deals. Follow me to read upcoming research. Quick quiz: Which of the following describes the top sales reps at your […]
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This is a guest post written by Sham Sao, CRO, Board Director & Advisor, Growth 11 As a CRO, GM, Board Director, and Advisor to numerous companies, I’ve seen first hand the direct impact that Revenue Intelligence technology has on growing sales. It’s impressive (e.g., 50% increase in win rates, 30%+ shorter time to close), […]
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Which selling skills should account managers focus on building? How can you increase long-term customer retention? What are the key retention metrics you need to measure? On a recent episode of the Reveal podcast, we connected with MJ McCarthy, VP of Account Management at Everbridge, for answers to these and other questions that are top […]
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