What is a discovery call in sales? It’s the most important conversation in the sales process. Discovery calls set the trajectory of your deal and will determine how you’ll do everything else in the sales process. If you do it right, you’ll be able to establish an authoritative relationship with your buyer. If it goes wrong, […]
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Google “sales call tips.” In .43 seconds, you’ll see that the Internet has no shortage of articles about making better sales calls. And many — even most — of these articles are great. They have extremely solid advice. So what makes these the 21 best sales call tips you’ll ever read? That’s a high bar we’ve set for ourselves. […]
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For any sales rep, picking up the phone to perform a discovery call is daunting. Even the most experienced reps consider discovery calls to be redundant, and sometimes awkward. But because discovery calls are a critical part of the sales process, it’s important to know what to say, and what to avoid. Our data team […]
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Sales influencers have hypothesized about every phase of the sales cycle. They’ve come up with lots of tips and tricks over the years, mostly based on personal experience. But none of those influencers had access to the AI-driven sales analytics we use here at Gong.io. They tell us exactly what works and what doesn’t on […]
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At the end of the day, call data goes deeper than just the sales cycle. Here at Gong, the entire Customer Success (CS) org is dependant on AI for customer support to make sure our team, and more importantly, our customers are successful. How? Let me explain… 1. Seamless Account Handoffs by Having Instant Access […]
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A brilliant sales presentation has a lot going for it. Unfortunately, the “best” ideas floating around the Internet will likely land you dead in the water. Why? They are based on intuition, rather than actual data. If you’ve followed us at Gong.io, you know we publish data from analyzing sales conversations with our AI-powered platform […]
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More often than not, sales call steps are thought about in the wrong way. But compare them to a map that you would use while driving. When you’re going somewhere new, you almost always use maps to give you a plan and direction. Then, each proceeding time, you might use your directions a little less. […]
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Offering the most feature-rich, online image and video management solution available, Cloudinary is the media management platform for developers and marketers. More than 5,000 customers and 300,000 users around the world rely on its cloud-based software to cover their every image- and video-related need. Garrett Serviss is the Director of Global Sales Development for Cloudinary. […]
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DISCLAIMER: The information provided on sales call recording laws is for informational purposes only and is not legal advice. If you have specific questions on compliance with any relevant laws, please consult your legal counsel. One-party vs. Two-party Consent in the United States When it comes to sales and business call recording laws and […]
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You’ve established your sales process and you have a structure in place to help your team achieve quota attainment. But with any sales machine, you should consistently to check see if all the moving parts are working and repeatable. How? There are hundreds of ways to measure sales performance, so be sure to choose wisely. But, […]
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Once you’ve got a winning sales process in place, you can fine-tune the goals that will set your reps up for success. Over time, quota attainment becomes one of the clearest indicators of whether you’re setting the right sales goals, whether your team is able to achieve those goals, and if your revenue growth is […]
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If you are managing a sales team, your job depends on whether or not your reps hit their number. But what if your team is made up of just average performers? How do you move those in the middle-of-the-pack to the top? Or, what if you’ve hired a bunch of new reps? How do you […]
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“We’re a fast-paced organization that builds and brings commercial products to market for businesses that are growing quickly. And the majority of the company is remote.” You read that right. Remote. CodeScience has spent the last 10 years creating solutions to increase business’ bottom line and avoid the common pitfalls associated with growth. Their team, […]
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